Information Computing and Technology Services

Remote Support for non-ECU Computers

If you are connected to the Internet, The IT Help desk can provide remote access support for your personally-owned computer using a tool called TeamViewer.

Step 1. Call the IT Help Desk 252.328.9866
Step 2. Download and install a Quick Connect Client
For Windows computers download this client
For Mac computers download this client
Step 3. Provide the TeamViewer session ID and Password to the Help Desk technician. They will then connect to your computer. You can cancel the session at any time.

Disclaimer: TeamViewer remote access is for support on non-university computers only. User accepts responsibility and ITCS is not responsible for any lost data. User can end the session at any time.

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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