The Walk-in IT Help Desk offers convenient IT support to faculty and staff with an office located on both campuses.
252.328.5401 | Monday through Friday 8:00 a.m. - 5:00 p.m.
Photo ID required. See the Passphrase Resource page for more information. It is recommended that ECU users take advantage of the PID website for self-service passphrase resets.
Faculty assistance from the desktop support team.
Faculty and staff can received help setting up ECU email on a mobile device.
Placement tests, bypass tests, regular tests, student surveys and NSC bubble sheets. After-hours drop-off available. Visit the Opscan page to learn more.
Faculty can submit a research poster for printing. See the poster printing website for details.
252.744.3081 | Monday through Friday 8:00 a.m. - 5:00 p.m.
Photo ID required. See the Passphrase Resource page for more information. ECU users are urged to visit the passphrase reset page for self-service resets.
Faculty and staff receive help configuring an email account on their mobile device.
*Students requiring IT assistance should visit the ACE Student Computer Support Center.