Information Computing and Technology Services

Student Virtual Private Network

Some ECU classes require students to log in to on-campus servers to complete coursework. In an effort to increase security for those connections and provide a more stable platform, ITCS is implementing a new, secure gateway for remote access.

Effective Thursday, June 21, 2012, those students required to complete assignments using Remote Desktop (RDP) or Secure Shell (SSH) will be able to do so using a secure Virtual Private Network (VPN) connection through the Cisco Anytime Connect software.

Get Started

  1. Navigate to and log in using a PirateID and passphrase.

    The Cisco AnyConnect software automatically installs. After the initial setup, software updates are automatic.

    Mobile users should download and install the AnyConnect app from their appropriate store. The Android OS is NOT supported at this time.

  2. After installation, students connect and disconnect from a remote session using the Secure VPN icon menu added to their device's taskbar. Mobile devices use their device's app.

Faculty and staff who wish to establish a secure VPN connection from off-campus can find information and instructions at the Faculty/Staff VPN page.

For detailed instructions, see:

Windows Access (pdf)
Mac VPN Access (pdf)
iPad VPN Access (pdf)

Supported Operating Systems and Mobile Devices:

  • Mac OS X Leopard (v. 10.5) to OS X Lion (v. 10.7)
  • Windows XP, Vista and 7, 64- and 32-bit systems
  • Red Hat Enterprise Linux
  • Windows Mobile users connect by logging in to the Remote Access Login
  • Mobile users download the AnyConnect app from the app store for their device
  • Android OS is currently not supported

Users should keep the following in mind:

  • If possible, first-time VPN users should test their connection while still on campus
  • Once connected to the VPN, you are connected to the ECU network and thus, must adhere to all ECU computing policies - see the IT Policies website for specific information
  • ITCS can only advise/suggest configuration changes to the user’s personal system
  • ITCS cannot troubleshoot issues with non-ECU equipment/networks, i.e. WiFi networks, your home network, the connection from your home to your Internet Service Provider (ISP)

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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