Information Computing and Technology Services
Near or Far, Lync keeps you connected
Lync Communication

Near and Far, Lync Keeps You Connected

Microsoft Lync 2013 is an easy-to-use and versatile communication tool.

Available to students, faculty and staff, Lync integrates seamlessly with email, calendar and the ECU address book* to allow instant text messages, video conferences, online presentations and even group conferencing. Lync allows true collaborative desktop sharing among attendees for quick project edits and live brainstorming.

One of the most-requested Lync features is the ability to invite non-ECU participants to a meeting or presentation.


What's new in Lync 2013?

  • Integration with Exchange
    Mouse over a name in either Lync or email to open the IM, audio/video call or contact card.
  • Clutter-free interface
    Three dots open a contextual list of more options like sending an email or scheduling a meeting.
  • Tabbed conversations
    Simultaneous conversations are neatly tabbed on the left. Click a name to resume a discussion.
  • Mouse-free Accessibility
    Accessibility features include high definition and scaling up to 150%. There are over 100 keyboard shortcuts like ALT+C to accept a call, ALT+Q to end a call or ALT+V to invite a contact.

Lync 2013 sports a clutter-free, user-friendly interface


Start an instant message (IM) text conversation

Find a contact
Type a name into the find someone text box. Right-click the name to add that person to a contact group.
Determine availability
Easily determine someone's availability by checking for a green bar next to their avatar (picture) in Outlook or Lync. Red or yellow indicates that person is unavailable. Presence is determined by your ECU calendar, or you can manually update your status through Lync.
Instant message a contact
Mouse over, double-click or right-click a contact name and type your message into the text box. Enter sends the message. Right-click a user's name in an email to add his/her name as a Lync contact.
Learn more
Introduction to Lync 2013 (01:27) | Send an IM (00:49) | IM and Presence (01:01) | Basic Controls (02:00)
Add others to an online discussion
To invite more contacts to a conversation – click the participant button in the text interface or use the keyboard shortcut, ALT+V.

Choose the Invite More People option

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Organize an online meeting

Set a meeting invitation
Learn more - Audio/Video Setup
Set up Audio (01:27) | Set up Video (00:54) |  Preconference Setup in 2013 (2:19) | Audio Quick Reference (pdf) | Video Quick Reference (pdf)
Meet Now feature
Click the Meet Now option to start an impromptu meeting with a contact.
Send email invitation
From Outlook's Home tab, click New Items and choose Lync Meeting. Add the email address of each participant (even non-ECU), add an agenda or notes, and check that the Join Meeting link is in the body of the email.

It's also a good idea to let participants know they need to check their conferencing audio and video hardware before the meeting begins. The resources to the left will help them get started.
Set meeting options
Configure other presenters besides yourself and how participants enter the meeting through the Lync Meeting Options dialog box. Access the Options through Lync settings or by choosing the Meeting Options button in the Outlook invitation's ribbon.
Record a meeting
Make sure to follow Lync security guidelines. Let participants know they are being recorded and obtain a signed release form for each participant, if appropriate. Recorded meetings are formatted as MP4. It is recommended that all recordings be saved in Piratedrive.

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Join an online meeting

Lync Client
When Lync is installed on your laptop/desktop computer, click the Join Meeting link in the email invitation, through the calendar event or through the meeting reminder pop-up. The meeting window opens on your desktop.
Web App
Participants who do not have Lync installed on their laptop/desktop are automatically connected to the meeting through the Web app when they click to join. ECU participants sign in using their ECU PirateID to open all features (text, audio, video) or as a guest. Participants must install the Lync Web plug-in when prompted
Mobile App
Download the appropriate app from the store for your device; iPad, iPhone, Android or Windows mobile.

PLEASE NOTE: If you connect to the Buccaneer wireless network using your mobile device or Mac laptop, you may see a message on sign in that the certificate can’t be verified. To fix this, visit the ECU Download Center to retrieve the Trusted Certificate for Lync 2013 from the All Software >> Microsoft Lync section. iPhone users who cannot use the mobile interface for the download center should download the certificate to a computer and then email it to themselves as a workaround.
You may need to download and install the secure certificate for Lync 2013. See these instructions:

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Share the desktop

Add an Attachment
Share a file during a conference or IM conversation from within the chat window. Click the window button and choose the paper clip icon under the Attachment tab.
Open the stage
From the Share drop-down menu, choose Open Stage.
Share a program or presentation
Once shared, participants can edit a spreadsheet or document together, show a video or PowerPoint presentation.
Open a whiteboard
Participants brainstorm simultaneously using the whiteboard. Annotation tools are at the bottom of the window.
Conduct a poll
Ask the participants' opinion!
Give control of your desktop
Allow other participants to begin presenting your open document using their mouse and keyboard. Stop sharing at any time with the click of a button. Note: If you give control of your computer to another participant, that presenter has control of your whole computer.

Download Lync

Lync is part of the software image for ECU-owned systems. The download is also available from the ECU Download Center (on campus).

For home use, faculty/staff can now log in to their Office 365 ProPlus account to download the Office suite to their personal computer.
Skype for Business (upgrade to Lync) is included in the Office 365 student subscription. 
Want to go mobile? See the Lync support mobile client page for instructions.
Upgrading to Office 2013 (Windows)?
You will need to uninstall Lync 2010 before upgrading to Lync 2013. This can be done through the Windows Control Panel.
Add your photo
First upload a photo of yourself to a Web folder to which you have access ( is an example). The website must not require a password. Make note of the URL of the photo (ex:
Next, open Lync and click the Settings gear icon to open the Lync Options dialog box. Choose My Picture. Type the link to your online photo in the Show a picture from a website option and click the Connect to Picture button. Your image should how in the upper right of the dialog box.

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Request training

Online practice is available by request for yourself or your group. Contact Belinda Perkinson, 252.328.9190.

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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