Lync 2010 Home

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Lync 2010 is a secure chat and online communication software available to ECU faculty and staff. Sporting all the features of its predecessor, Communicator 2007, Lync adds sharing and collaboration tools so users can meet online, give a presentation, brainstorm using a whiteboard, share desktop/applications and more.

One of the most-requested Lync features is the ability to invite non-ECU participants to a meeting or presentation.

Available for both Mac and Windows from the ECU Download Center.**

Want to go mobile? See the Lync support mobile client page for instructions.

Features


With Lync 2010, ECU faculty and staff will be able to:

  • Instant message with other faculty/staff on campus
  • Request an impromptu online meeting through the Meet Now command
  • Schedule an online video or audio meeting through Outlook
  • Meet online with off-campus colleagues, non-ECU users and students through the Web App or Lync Attendee.*
  • Share a desktop, a program or a PowerPoint presentation during a meeting
  • Brainstorm on the whiteboard
  • Record a meeting and play it back using MS Silverlight (or convert to Windows Media)

Want to know more?

If you require Lync training for yourself or your group, contact Belinda Perkinson, 252.328.9190.


*Microsoft Attendee is a stand-alone program for users who do not have Lync 2010 installed (off-campus faculty/staff, students, non-ECU collaborators). Visit the Microsoft Lync 2010 Attendee website for how to get started.

Resources

Videos Quick Start Guides Links for Mac

Introduction to Lync 2010 (02:57)

Send an Instant Message (00:52)

Create an Online Meeting Request (01:28)

Sharing & Collaboration

Conferencing

IM and Presence

Voice and Video

Update Outlook Address Book*

Install & Use Lync Attendee

Lync Mobile Clients

Lync 2011 Help

Switch 101 Migrate to Mac

ECU Download Center
Mac users manually install Lync 2011 (must be on campus)

Join a Meeting Using the Web App

*If you have trouble finding ECU contacts by name, it may be time to update your Outlook address book.

**To determine whether your Windows computer is 32-bit or 64-bit, click START and then right-click COMPUTER. Choose the PROPERTIES option.  The SYSTEM dialog box opens.

Etiquette


Tips taken from the Meeting Etiquette Guide, How to Lync website

Participants

  • Check your audio/video setup in advance to make sure they're configured appropriately
  • Log in to the meeting a few minutes early
  • Mute your audio unless you are speaking. This prevents introducing unnecessary sounds and background noise
  • Join the meeting from a place free of loud background noise

Presenters

  • Check your audio/video setup in advance
  • Send meeting participants instructions on downloading Microsoft Attendee (if needed)
  • Pause occasionally and ask for questions or comments
  • Use the mute capabilities, if needed. For example, if a participant is bringing too much background noise into the meeting, s/he can be muted

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