To take a screenshot, do one of the following:
- To take a picture of the whole screen, press Command-Shift-3.
- To take a picture of part of the screen, press Command-Shift-4 and drag to select the area you want.
Note: Taking a screen shot of the problem and including it with your Tech Excel Service Request is an excellent idea. Also saves time so you don't have to type the entire error message.
By default, OS X screen shots are saved in the .png format. To change this, do the following:
- Open Applications>Utilities>Terminal.
- Type the following, replacing "image_format" with tiff, jpg or pdf:
defaults write com.apple.screencapture type image_format
- Hit return.
- Now type: killall SystemUIServer
- Hit return.
- Test to see if the screen shot format is correct.
Note: There are some graphical applications that allow you to do this also. Try SaveScreenie at http://www.imovieplugins.com/other%20products/savescreenie.html Its currently free and works well with Tiger.
OS X screen shots are saved onto your desktop. To change this location, do the following:
- Open Applications>Utilities>Terminal.
- Type the following, changing folderpath to the full path to where you want your screenshots to be stored:
defaults write com.apple.screencapture location folderpath
- Hit return.
- Now type: killall SystemUIServer
- Hit return.
- Test to see if the screen shot is saved in the correct location.
- Example of a path: /Users/homefoldername/Downloads
