Entourage Exchange Settings

Step 1 Step 1-3 are for NEW ECU account users only. Please go on to the settings in Step 4 if you already have an ECU Exchange account set up. Open Entourage 2004. If opening Entourage for the first time, quit the Entourage setup assistant.
Step 2 Go to Tools > Accounts menu. Click and hold on the New button. Select "Exchange"
Step 3 If the Account Setup Assistant window pops up, click on the Configure account manually button at the bottom of its window.
Step 4 You can access these settings from Tools>Accounts menu. Click on an image to enlarge.
The exchange server MUST be: https://piratemail.ecu.edu/exchange/pirateid@ecu.edu (change pirateid to your id)	If you are off campus and Entourage is taking too long to download messages, you may want to set the Downloading mail option to "Partially receive messages over 50KB". This will speed up the downloading process and you can fully download only the ones you want to read by opening them.

Public folders = https://piratemail.ecu.edu/public LDAP = firstmate.ecu.edu Search base = dc=intra,dc=ecu,dc=edu **No spaces in the search base entry

Step 5 Click the "OK" button when done. Entourage will take a few minutes to synchronize your mail. You should see the following folders: Inbox Drafts Sent Items Deleted Items Junk E-mail Public Folders If you do not, please call the HelpDesk at 328-9866. Note: Entourage can be slow on populating the calendar or the Inbox. The time varies depending on the account, how much is filed in that account and the speed of the internet connection. Please allow time for it to synchronize before emptying the cache or restarting the computer. The recommendation is to set it up and let it synchronize fully the first hour or two before troubleshooting.