East Carolina University
 
Computing@ECU
Information Technology & Computing Services


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Spotlight doesn't seem to be searching correctly:



 

Keychain Access keeps asking me for a password:



 

To set the default email application:

  • Solution:  You'll need to open Apple Mail and go to its preferences to change to your favorite email application.


 

QuickTime Pro is missing after an upgrade to Tiger:

  • Solution:  Reinstall the Pro version.


 

Quark has printing problems after the upgrade:

  • Solution:  There's a known problem with Quark where the application refuses to hold onto installed PPDs. To fix it, create a new folder on your desktop called Quark Xpress PPDs. Then go to Macintosh HD > Library > Printers > PPDs > Contents > Resources > en.lproj and copy, not move, all the ppds from that folder into the new Quark Xpress PPDs folder. Now, move that folder into Macintosh HD > Library > Printers > PPDs > Contents > Resources folder.
    Open the Quark Application. Go to Utilities > PPD Manager and select the use auxiliary folder. Point it to your new Quark XPress PPD folder.


 

Internet Explorer is missing:

  • Solution:  Use Safari or FireFox. Microsoft no longer produces IE for the Mac.


 

My Norton Antivirus is giving me errors:



 

Running Disk Warrior gives errors:

  • Solution:  Make sure you have Disk Warrior 3 or higher. Alsoft has some free updates on their website.


 

Disk Utility is giving odd errors:

  • Solution:  You can use the OS X.3.9 disk but nothing earlier on any OS X.4 (Tiger) volumes.