Seagate Hard Drive Recall for Apple iMac

Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.

To determine if your system is eligible for a free repair, visit the recall website for more information.

Learn the Macintosh:

• Tour the mac interface
• Find out how...
• Changing passwords
• Determining what system you have
• Finding the serial number
• Apple Support
• Check your warranty
• Apple manuals
• Video tutorials

Systems Available:

• OS X.8 - Mountain Lion
• •  Compatibility List
• OS X.7 - Lion System 
• •  System Preferences
  •  System  Requirements
  •  Dock Indicators
• OS X 6 - Snow Leopard 
• •  System Preferences
  •  System  Requirements

To Upgrade a Mac system:

Step 1: Verify that it is ECU-owned.

Step 2: Verify that all applications are up to date and compatible with the new operating system. Go to the manufacturer's website or call them.

Step 3: Enter a Mac OS Request Form in Tech Excel (details here). Or, call the Help Desk at 328-9866 for assistance.

Step 4: Back up all data. Its your responsibility.

Step 5: Be prepared to reinstall any applications. Gather up install disks and licenses.

Step 6: Wait for the technician to contact you.