To upgrade your ECU-Owned Macintosh:

Step 1: Verify that all your applications are up to date and compatible with the operating system you want to upgrade to. Go to the manufacturer's website or call them.

Step 2: Enter a Mac OS Request Form in Tech Excel (details here). Or, call the Help Desk at 328-9866 for assistance.

Step 3: Back up all your data. Its your responsibility.

Step 4: Be prepared to reinstall any of your applications. Gather up their install disks and licenses. 

Step 5: Wait for the technician to contact you.

OS X - General Questions

• Technical Specs from Apple
• Apple manuals
• Video tutorials
• Banner compatibility
  

OS X.7 - Lion

Released July 20, 2011.

• System Requirements
  
• System settings
• iCloud not supported by ITCS
  
• Turning on the Dock indicators
• Turning on Full Disk Encryption
• Using Lion Recovery mode
• • About the Lion Recovery Assistant
    
• Removing icons from Launchpad
• Printers supported in Lion
• • How to reset the printing system
    
• New Features
• • Full-screened apps
  • Mission Control
  • LaunchPad
  • Auto-Save and Versions
  • Mail
  • Multi-touch Gestures
  • AirDrop

OS X.6 - Snow Leopard

Released Aug. 28th, 2009

• System Requirements
• System Settings
  
• "Incompatible Software" folder
  
• 64-bit or 32-bit?
• Upgrade Installation Instructions
  
• Read the battery status
• Default installed applications and utilities
• Hard drive does not show on desktop
• Office 2004 launches with a Rosetta Error
• Downgrading to Leopard (10.5)
• Apple Talk and PPC Printers not supported
  
• Error -50 when using the PirateDrive
• How to scan an image in X.6
  

OS X.5 - Leopard

Released Oct. 26th, 2007

• System Requirements
• System settings
• Safari
• Time Machine
• QuickLook
• Changing the short name of an account
• Keychain "login" error
• Set the default email reader
  

OS X.4 - Tiger

Released April 29th, 2005

• System Requirements
• No longer supported as Apple does not provide any more security patches for this OS.
  

OS X.3 - Panther

Released Oct. 24th, 2003

No longer supported as Apple does not provide any more security patches for this OS.

OS X.2 - Jaguar

Released Aug. 23rd, 2002

No longer supported as Apple does not provide any more security patches for this OS.

OS X.1 - Puma

Released Sept. 25th, 2001

No longer supported as Apple does not provide any more security patches for this OS.

OS X.0 - Cheetah

Released Mar. 24th, 2001

No longer supported as Apple does not provide any more security patches for this OS.

OS 9 - "Classic"

Released Oct. 23rd, 1999

WILL NOT RUN ON LEOPARD OR HIGHER

No longer supported as Apple does not provide any more security patches for this OS.