MailMarshal User Guide

Working with the Message Digest

All incoming e-mail messages are checked by MailMarshal. E-mails that fit the MailMarshal criteria as spam are quarantined and the user is sent a digest list of the quarantined e-mails.

If you know that an e-mail on this list is not spam, log in to the MailMarshal console and "release" the message back to your inbox. 

Handling Blocked Messages

From time to time, MailMarshal will send you an e-mail with the subject line containing, "Your e-mail message was blocked."  See example below:


Simply click on the https://spammarshal.ecu.edu link contained in the e-mail message.  You will be prompted for your PirateID and your passphrase.  Upon successful login, you will be in the Spam Quarantine Management Console where you can release this message if you so desire.  Otherwise, it will be automatically deleted after 10 days.

Spam Quarantine Management Console

Review Blocked Email - Examine quarantined messages.

Edit List of Safe Senders - Specify trusted senders that are never classified as spam senders.

Edit List of Blocked Senders - Categorize certain e-mail addresses as spam.

Add Alternate Email Addresses - Edit all your e-mail addresses within the same organization.

Let Another User Review My Blocked Email - Allows other users access to review and unblock your quarantined e-mail.