Frequently Asked Questions
Why do we need Piratedrive?
Users need a central location to save important files. Also, as part of a server consolidation effort, and to reduce costs, Piratedrive allows departments to use Piratedrive as a departmental file server instead of investing thousands of dollars in an expensive server. ITCS works with departments who have need of centralized file storage or who own servers and would like to migrate data to Piratedrive.
Do I have space on Piratedrive? If so, how much?
Yes. All faculty, staff and students have a 40GB Piratedrive folder created the same time as their email account. Requests for increased space are sent through an IT service request.
Departments request Piratedrive space through an IT service request. The default limit is 50GB, which can be adjusted as needed.
What if I need more space?
Requests for additional Piratedrive space (faculty, staff, students or departments) are made to the IT Help Desk at 252.328.9866/1.800.340.7081. A representative from ITCS will contact the user to discuss options.
How do I access my folder on campus and off campus?
Access on Campus - Faculty, staff, and student folders are designated as the "U" drive on any system once the user logs in to the INTRA domain. Users can map a drive to a departmental folder.
Macintosh users may refer to the Macintosh compatibility matrix for accessibility options.
Access off Campus - Faculty, staff and students have access to their Piratedrive personal folders through OneStop (http://onestop.ecu.edu) or through a Virtual Private Network connection. Additionally, faculty and staff can also maintain their Piratedrive space through Pirate Port.
Could I store my Outlook personal folders on Piratedrive and access them through Piratemail
No, personal folders must be kept on your computer. However, a copy can be saved to Piratedrive as a back up.
How do I configure user access to my departmental Piratedrive (Department Administrators only)?
Click the Piratedrive link on the right and choose the printable file on configuring access and permissions.
Please do not remove Administrators or Domain Admins from the list.
FOLDER PERMISSIONS NTFS File Permission Allowed Access Read This allows the user or group to view the files, folders, and subfolders of the parent folder. It also allows the viewing of folder ownership, permissions, and attributes of that folder. Write This allows the user or group to create new files and folders within the parent folder as well as view folder ownership and permissions and change the folder attributes. List Folder Contents This allows the user or group to view the files and subfolders contained within the folder. Read & Execute This allows the user or group to navigate through all files and subfolders including perform all actions allowed by the Read and List Folder Contents permissions. Modify This allows the user to delete the folder and perform all activities included in the Write and Read & Execute NTFS folder permissions. Full Control This allows the user or group to change permissions on the folder, take ownership of it, and perform all activities included in all other permissions.
How is access removed for users who no longer require access to my departmental Piratedrive?
It is the responsibility of the department's Piratedrive administrator to remove a user when access is no longer required. Users are removed through the properties dialog box.
How can I check the space left on my drive?
On a Windows 7 PC, right-click on "Start" and choose, "Open Windows Explorer." Right-click the drive (on the left) and choose "properties." The properties dialog opens with a diagram of used and free space.
How will I know when my folder is full?
If you do not proactively monitor your disk usage, it is possible to reach your quota limit. A message displays stating that the disk is full. Files must be deleted to make room for new ones.
- How do I request a department piratedrive folder?
Departments submit an IT Help Desk service request. A person should be named primary administrator, and another person will be the back-up admin. The administrator is responsible for maintaining security and user permissions.
Can I install an application to run on Piratedrive?
No. Piratedrive is a file server and applications cannot be installed on it. You can, however, copy .exe files on Piratedrive which then launch on your workstation once they are double-clicked.
Can I use Piratedrive for my Web pages?
Piratedrive is not a Web server nor does it have a URL for accessing via Internet Explorer or any other Web browser. You can save Web page files on Piratedrive, but others cannot view these files through a Web browser.
What happens to Piratedrive if ITCS experiences hardware problems? Is my data still going to be available?
Piratedrive is 100% redundant with automatic fail over. There is no single point of failure. As with all computer hardware, unexpected problems do occur, but access interruptions should be significantly less than with typical servers.
With so many people accessing Piratedrive, will there be any performance issues? How will file transfer time compare to a regular server?
You should not notice any performance issues even with so many users on Piratedrive. Piratedrive has ample network bandwidth to handle lots of traffic. File transfer times to/from Piratedrive may be faster than a typical Windows server. Remember, Piratedrive is designed and optimized for quick file transfer.
Why can't I use Piratedrive if I am logging into another domain?
Piratedrive is a member of the INTRA domain. In an effort to offer the best possible service and security, it is only available to users who log into INTRA.
What is my "U" drive and why does it show up every time I log into my PC?
Your "U" drive is a permanent drive mapped to your individual Piratedrive personal folder whether you are a student, faculty or staff member.
What happens if I don't have a "U" drive?
First, make sure you are logging into the INTRA domain. If you log into INTRA with your domain username and do not have a "U" drive, contact the IT Help Desk at 328-9866/1.800.340.7081.
Can I change my "U" drive to a different letter?
No, you cannot change it to a different letter. It will always map as U upon log in to the INTRA domain.
Will my Macintosh have a "U" drive?
Since Macintosh computers do not map drives the same as a PC, there won't be a "U" drive for Mac users. Mac users are able to connect to Piratedrive through an SMB connection to access their data for both the "U" drive and departmental folders. Refer to the Macintosh compatibility matrix to be sure a supported connection is being used. Generally speaking, newer Mac's with OS 10.x are supported and work well.
How safe is my data on Piratedrive?
Piratedrive security is set up so that the "U" drive is only accessible by the owner of that folder. Nobody else can access the "U" drive data. For departmental data, the department administrator maintains security through file and folder permissions.
Is data stored on Piratedrive safe from hackers?
No computer system can prevent every hacker attack, but Piratedrive is firewall-protected, and access is only allowed to those physically or virtually connected to ECU's network. However, a compromise of your PirateID or local computer could lead to a compromise of the data on Piratedrive. The entire ECU community should follow safe computing practices both on and off campus.
What if I delete some files and realize I still need them?
ITCS maintains disk images of Piratedrive for 7 days, and users only need map a drive to those disk images. If it has been longer than 7 days, ITCS can pull from backups to tape. This process takes a little longer than restoring from a disk image. Please contact the IT Help Desk as soon as you realize important data has been deleted if you are unable to find the files.
Can I access my "U" drive through FTP?
Yes, you can access the "U" drive via FTP at piratedrive.ecu.edu. Use your PirateID and passphrase for access. Once authenticated, you will be automatically routed into your personal folder and will see any files that are present.
Can I access my departmental folder through FTP?
Yes, departmental folders are accessible via FTP. Contact the IT Help Desk at 252.328.9866/800.340.7081 and request assistance. Tell the technician you need assistance using FTP to access your Piratedrive departmental folder. Someone from ITCS will then contact you to provide assistance in setting up FTP to access the departmental folder.