Plan to teach or present in a SMART classroom but feel you need help using the technology? The resources below can provide the guidance you need to get started.
Emergency Support
Call the IT Help Desk at 328-9866
Provide your name, room number, and a brief description of your problem
A technology consultant will be dispatched to your location immediately.
Our response time goal for east campus locations is 10 minutes (See a flow chart of ourdispatch system).
One-on-One Consultations
Visit the Walk-in IT Help Desk in Austin 103 for quick answers to simple questions.
To make the most of the equipment available in a SMART Classroom, contact Tony Cooke to arrange a consultation with an ITCS technology consultant.
You can also contact your departmental technology consultant for SMART Classroom tours and support specific to your building’s SMART Classrooms. If you're interested in teaching in a building other than that in which your department is housed, touch base with that department's technology consultant as well.
To view additional “How-to” guides for using equipment in a SMART Classroom, please see the ITCS Tutorial Library.
Faculty utilizing SMART Classrooms at ECU may wish to learn how other universities and organizations utilize technology to engage students and enrich the learning process.
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