MENU

System Status

All Systems Operational

All major ITCS services are operating normally. If you are experiencing problems or wish to report an outage, please Contact Us.

Maintenance

ITCS Notification - Downtime Announcements

Posted: July 20
Systems/Services: PiratePort and Banner dependent systems
When: Saturday, July 22nd from 6:00am until Sunday, July 23rd at 6:00pm
Description: PiratePort and Banner dependent systems will be unavailable Saturday, July 22nd from 6:00am until Sunday, July 23rd at 6:00pm while we perform scheduled updates to the system.

Systems affected include (but are not limited to):

  • Appworx
  • Degree Works
  • ECU Mobile
  • Internet Native Banner (INB)
  • PiratePort
  • ecuBIC.ecu.edu
  • Self Service Banner (SSB)
  • Xtender



System/Service: Cornerstone
When: Saturday, July 22nd from 3:00am to 5:00am
Description: Cornerstone will be unavailable on Saturday, July 22nd from 3:00am to 5:00am while the company performs updates on their system.

ECU ITCS Security Alert - Phishing Scheme

Posted: July 19

ECU ITCS Security Alert - Phishing Scheme

Date: Wednesday, July 19, 2017

WARNING! The campus is seeing a phishing scheme telling users: "Your Q2 screening has commenced. Click Here to begin."

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm for examples of e-mail scams and additional information on avoiding them.