Campus Long Distance Services

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Directory Assistance Calls

• Main campus operator: dial 0 or 328.6131
• Health Sciences Contact Center: 744.1020

Long Distance Dialing

• VoIP Phones: Dial 1 + area code + telephone number
• Nortel PBX Phones: Dial access code 9 + 1 + area code + telephone number
• A rapid busy signal indicates all long distance trunks are in use. Please try your call again later
• If a long distance number rings for more than 30 seconds, your department is billed for the call

Order Long Distance/International Service

Long distance and International calling services are requested through an IT Help Desk request. Visit help.ecu.edu to submit an online request or call 328.9866.

Services are billed to departments monthly; an account number is required at the time service is ordered.

Extended Area Calls

Long distance called made within a 40-mile range of ECU are free of charge.

Always dial a long-distance number without area code first to see if the number falls within the Extended Calling Area. If you receive an error message, then the call is not within the extended area calling area.

Monthly Billing

• Departments are billed monthly for extensions, long distance and international calling services
• Access to long distance services may be added or removed from individual extensions by requesting a change in class of service (COS). Submit an online IT service request or call 328-9866.
  

Personal Calls

Office telephones are for official university business only. Incoming collect calls or outgoing long distance personal calls are strictly prohibited.

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