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Cisco Voice Mail System | Basic Features

At a Glance | Voice Mail

Voice message notifications show on the LCD screen of your phone. A message waiting light on the hand set and an audio cue can be configured through the Phone Settings/Voicemail Notification Settings section of the Cisco Self Care portal. There are three ways to check your voice messages:
  1. Press the Messages button to check voice mail. You must have a voice mail PIN*.
  2. Play the voice mail message from your email inbox.
  3. Dial 252.328.9870 to check from any phone off campus.
Manage Voice Mail Options

http://piratemail.ecu.edu

Log in to your piratemail account and click Settings, then Options to access your voice mail options.

  • Set voice mail PIN*
  • Access email, calendar through phone
  • Record vm greeting
  • Missed call notification
  • See these setup instructions

*There are two different PINS for your voice services:

  1. Phone Services PIN. Configured through the Cisco Self-Care portal to set up speed dial numbers, check personal directory numbers from your phone and more.
  2. Voice Services PIN. Used to access voice mail, email and calendar from a phone when off campus.