Computing Resources

Jump to the information you need

• Accounts
• Connections
• Communications
• Tools
• Policies

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ITCS Help Desk

Call with an immediate problem, e-mail a non-emergency IT question or start a live chat with a technician by clicking a link.

252.328.9866 or 1.800.340.7081

Walk-In IT Help Desk

Walk-in IT support for software, network, virus/malware troubleshooting for faculty and staff. Need help using a program? Call to set up an consult appointment.

Austin Building, Room 103
252.328.5401

Health Sciences Building, Room 3330
252.328.9866

Accounts

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Pirate ID

A PirateID is the username you use to log on to ECU's electronic systems, such as your computer, OneStop, Blackboard, etc. Faculty and staff PirateIDs are last name/first initial.

Look up your PirateID by navigating to the ECU Home page and choosing the mail icon in the upper right of the page.

Passphrase

At the first log in to ECU, you will be prompted to change the default passphrase to something unique. There is an 8-character minimum requirement, and the passphrase must include capital letters, lowercase letters, numbers and special characters. 

You are required to change your passphrase every 90 days.

Passphrase Maintenance

If your passphrase ever locks and must be reset, you can stop by the Walk-in IT Help Desk—have an ID handy—or you can sign up with the passphrase maintenance system to answer secret questions and reset your own passphrase yourself.

Passphrases sometimes lock if they are not changed by the 90-day deadline. Passphrase is also useful if the passphrase is changed but you can't remember it.

ECU ID

The ECU ID replaces the Social Security Number as your identifier in ECU administrative systems. This number begins with a "B." You can look up your ECU ID from the Tools page of the OneStop system.

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Connections

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Connect2ECU

Connect2ECU is software that checks your computer's security and virus definitions before allowing connection to ECU's wireless network. If your computer is not current, you will be prompted to update your machine.

Wireless Access

ECU has wireless network coverage in most areas of both the Health Sciences and Main campuses. ITCS is now concentrating efforts to upgrade services for users through a secure network.

Mobile Computing

Check the mobile computing site often; we are adding new mobile services all the time! Also check out the medical student computing Web site for mobile information and resources.

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Communications

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Announce Listserv

Subscribe to receive or send ECU-related announcements, news, deadlines, campus events, etc. For faculty and staff only.

E-mail Information

Information about e-mail accounts including how to set up Outlook 2007 at home.

E-mail Archiving

E-mail "vaulting" provides an efficient way of archiving Outlook/Entourage e-mails. E-mail vaulting is automatically set up when an e-mail account is created. The link navigates to instructions on retrieving archived messages.

MailMarshal

MailMarshal is an e-mail security and anti-Spam filter. Users can delete or release quarantined messages, manage lists of safe/blocked senders and delegate rights to others to manage quarantined items.

Telecommunications

See this link for instructions on using your office telephone and more.

Videoconferencing

We invite you to read through the documentation and see how you can utilize this resource.

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Tools

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Blackboard

ECU's educational content management system.

Centra

A Web conferencing learning program. Contact Academic Outreach for more information.

Mediasite

Capture a presentation or class using Mediasite recorder. Your department's Instructional Technology Consultant has more details.

Office 2007

Go here for how-to's and other resources. 

Office 2008

The Mac version of Microsoft Office 2007.

OneStop

All-in-one resource portal for the Pirate Nation.

Opscan

Find hours and locations. 

Perseus Surveys

ITCS-supported survey software package for your research.

Piratedrive

Each faculty, staff and student at ECU has 1 GB of server file storage space.

Podcasting

Learn to create podcasts and upload to the ITCS Winmedia server.

SharePoint

Microsoft Windows SharePoint provides a virtual space for your team or department to communicate, share documents and work together on projects. Submit an IT Help Desk service ticket to request a site.

Smart Classrooms

ECU has over 300 smart classrooms spanning both campuses. Check out the database to find exactly the equipment configuration you need.

Software

Go here to see the list of ECU-supported software. Most applications have ITCS consultants and teams assigned to provide support.

Visit the statistical software page to learn more about the packages we offer to faculty, staff and students.

Virtual Computing Lab

Users connect from home to access various software programs such as DreamWeaver, Camtasia, Adobe Products and more.

Web Publishing

Need a Web site for instruction? Need a departmental Web site? Pick the appropriate Web service from the Web resources page.

Winmedia Server

Producing podcasts or capturing video for your students? Upload large multimedia files to this server.

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Policies

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Policies Home

Find information on ECU policies such as passphrase expiration, network use, media release consent form and guidelines and more.

Copyright Policy

The copyright policies for ECU.

Academic Computer Use Policy

See this page for information on regulatory limitations and permissible uses of the computing resources at ECU.

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