Computing Resources
ITCS Student Help DeskHaving an immediate problem? Give us a call or visit the IT Help Desk website where you will find the latest IT announcements, current top issues, help with a password reset and more.Students on either campus call 252.328.9866 or 800.340.7081 Help Desk Hours |
ACE Student Computing Support CenterACE provides walk-in help for software, network and virus/malware problems for all students. ACE is also a full-service repair center for Lenovo, Dell and Apple computers. Rawl Bldg., Rm. 108 - 252.328.5407 Health Sciences Bldg., Rm. 3330 - 252.744.5380 ACE Hours |
Before the Semester Begins
Computer Requirements
Some academic programs have specific computer requirements. Visit the Student Computing Center (ACE) to see if your program is included.
ECU ID
Each student is assigned a unique ID to register for classes and other important systems at ECU. Also see PirateID/Passphrase below.
Email Info
Configure your email account for mobile, Outlook or just connect through the Web.
Emergency Alerts
Sign up to get automatic text alert warnings on your cell phone.
File Sharing — Know the Rules!
Get the scoop on file sharing no-no's and a few alternative sites for legal downloads.
IT Policies and Guidelines
These policies and guidelines govern the ethical and legal use of ECU’s electronic resources for students, faculty and staff.
Network Connect
Visit the Connect website to learn about the ECU wireless network, the residence hall wired network and more.
Problems connecting to the ECU network? ACE Student Support Center can help.
OneStop Web Portal
Register for classes, check grades and transcripts, review financial aid information and other useful tools. PirateID and passphrase required.
PirateID/Passphrase
Used to log in to electronic systems at ECU, such as Piratemail and OneStop.
PirateID accounts are activated through the Pirate ID (PID) auto-registration system. Students are then able to set up their initial passphrase and authentication questions. ECU users are required to change their passphrase every 90 days. The authentication questions are used to log in to the passphrase maintenance system after the initial registration.
Once the PirateID is registered and the passphrase is created, a user can log in to the ECU email account, OneStop, Blackboard and other electronic resources.
After the Semester Begins
Blackboard
Log in to your online classes here.
Computer Labs
There are over 80 student computer labs on campus. Check seat availability even before leaving your room.
Macintosh Support
All things Macintosh at ECU.
Mobile Computing
Resources for ITCS-supported mobile devices.
ECU Mobile App
Download to your phone and access OneStop, Blackboard and the library. Even better, check the bus schedules, campus maps, address book and more!
Piratedrive
Each student has space on an ITCS server to store important files. This space is backed up daily.
Software
Learn about available software for students, including purchasing, educational discounts and training resources for Microsoft products and as well as other licensed software.
Microsoft4Students - Download FREE Microsoft productsSymantec AntiVirus available from the ECU Download Center
Virtual Computing Lab
Log on to the Virtual Computing Lab and use software for free!
Web Publishing
Find Web information and tutorials on how to use FTP software
Security Information
Learn safe computing habits and more
