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Computing@ECU
Computing Resources for Students

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Computing Resources

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ITCS Student Help Desk

Call with an immediate problem, e-mail a non-emergency IT question or start a live chat with a technician by clicking a link.

252.328.9866 or 1.800.340.7081 (Student Support is Option 4)
M-Th 6:00 a.m. to 12:00 midnight
Friday 6:00 a.m. to 9:00 p.m.
Saturday 7:00 a.m. to 9:00 p.m.
Sunday 7:00 a.m. to 12:00 midnight

ACE Student Computing Support Center

ACE provides walk-in help for software, network, virus/malware problems for all students. ACE also offers hardware support, repair and loaner computers for equipment purchased through the ECU Student Stores computer program.

Rawl Building, Room 108 (main campus)
252.328.5407
M-Th 8:00 a.m. to 6:00 p.m.
Friday 8:00 a.m. to 4:00 p.m.

Health Sciences Building, Room 3330 (Health Sciences Campus)
252.744.5380
M-Th 8:00 a.m. to 6:00 p.m.
Friday 8:00 a.m. to 4:00 p.m.

 

Before the Semester Begins


OneStop Web Portal

Register for classes, check grades and transcripts, review financial aid information and other useful tools from this Web portal. PirateID and passphrase required.

Brody School of Medicine Students

Medical students are required to purchase laptops. Find out detailed information about required configurations, purchasing and support.

Computing Policies

These policies and guidelines govern the ethical and legal use of ECU’s electronic resources for students, faculty and staff.

File Sharing-Know the Rules!

Get the scoop on file sharing no-no's and a few alternative sites for legal downloads.

Text Alerts

Sign up to get automatic text alert warnings on your cell phone.

Pirate IT Essentials

A comprehensive guide to electronic resources at ECU.

Computer Requirements

Some majors require certain types of computer hardware and software.

PirateID/Passphrase

Used to log in to electronic systems at ECU such as Piratemail and OneStop. The Admissions Office First Year Center sends incoming students their PirateID account information in one mailing and the default passphrase in a separate mailing. You will be prompted to change your passphrase the first time you use it.

ECU ID

Each student is assigned a unique ID. Separate from the PirateID, this number allows you to register for classes and identifies you in other important systems at ECU.

Piratemail (E-mail)

Check your official ECU e-mail account from any computer with an Internet connection.

Student E-mail Info

Find out about features or download certificates for a mobile device.

Reznet

Reznet is a computer network service for residence halls.

Wireless

Information on ECU's wireless network.

Problems connecting to the ECU network? ACE Student Support Center can help.  http://author.ecu.edu/cs-itcs/ace/support.cfm

Student Jobs with ITCS

Need a part-time job? Interested in technology? See what ITCS has to offer.

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After the Semester Begins


Blackboard

Log in to your online classes here.

Computer Labs

There are over 80 student computer labs on campus. See the site above for locations, equipment and availability.

Connect2ECU (Residence Halls only)

Get connected to ECU's network.

Macintosh Support

All things Macintosh at ECU.

Mobile Computing

Resources for ITCS-supported mobile devices.

Office 2007

Resources for Word, Excel and other productivity programs in the Office 2007 application suite. Software available for purchase at educational discount from Dowdy Student Stores.

Piratedrive

Each student has space on an ITCS server to store important files. This space is backed up daily.

Software

Learn about available software for students.

Virtual Computing Lab

Log on to the Virtual Computing Lab and use software for free!

Personal Web Pages

Each student has space on an ITCS Web server to post personal Web pages for class assignments.

Web Publishing

Find Web information and tutorials on how to use FTP software

Security Information

Learn safe computing habits and more

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