East Carolina University
 
Computing@ECU
Computing Resources for Students


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Computing Resources

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ITCS Student Help Desk

Call with an immediate problem, e-mail a non-emergency IT question or start a live chat with a technician by clicking a link.

252.328.9866 or 1.800.340.7081 (Student Support is Option 4)

Help Desk Hours



ACE Student Computing Support Center

ACE provides walk-in help for software, network and virus/malware problems for all students. ACE also offers hardware support, repair and loaner computers for equipment still under warranty purchased through the ECU Student Stores' computer program.

Rawl Building, Room 108 (main campus)
252.328.5407

Health Sciences Building, Room 3330 (Health Sciences Campus)
252.744.5380

ACE Hours


Before the Semester Begins


OneStop Web Portal

Register for classes, check grades and transcripts, review financial aid information and other useful tools from this Web portal. PirateID and passphrase required.

Computing Policies

These policies and guidelines govern the ethical and legal use of ECU’s electronic resources for students, faculty and staff.

File Sharing-Know the Rules!

Get the scoop on file sharing no-no's and a few alternative sites for legal downloads.

Text Alerts

Sign up to get automatic text alert warnings on your cell phone.

Computer Requirements

Some majors require certain computer hardware and software. Visit the Student Computing Center (ACE) to see if your program has special requirements.

PirateID/Passphrase

Used to log in to electronic systems at ECU such as Piratemail and OneStop. The Admissions Office First Year Center sends incoming students their PirateID account information in one mailing and the default passphrase in a separate mailing. You will be prompted to change your passphrase the first time you use it.

ECU ID

Each student is assigned a unique ID. Separate from the PirateID, this number allows you to register for classes and identifies you in other important systems at ECU.

Student E-mail Info

Connect a mobile device to e-mail.

Reznet

Reznet is a computer network service for residence halls.

Wireless

Information on ECU's wireless network.

Problems connecting to the ECU network? ACE Student Support Center can help. 

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After the Semester Begins


Blackboard

Log in to your online classes here.

Computer Labs

There are over 80 student computer labs on campus. Check seat availability even before leaving your room.

Connect2ECU

Get connected to ECU's network. Residence Halls only.

Macintosh Support

All things Macintosh at ECU.

Mobile Computing

Resources for ITCS-supported mobile devices.

ECU Mobile App

Piratedrive

Each student has space on an ITCS server to store important files. This space is backed up daily.

Software

Learn about available software for students, including purchasing, educational discounts and training resources for Microsoft products and as well as other licensed software.

Microsoft4Students - Download FREE Microsoft products

Symantec AntiVirus available from the ECU Download Center

Virtual Computing Lab

Log on to the Virtual Computing Lab and use software for free!

Web Publishing

Find Web information and tutorials on how to use FTP software

Security Information

Learn safe computing habits and more

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