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Tutorial Videos for ILLiad, Interlibrary Loan, and Document Delivery

 
View the video tutorials below for help with frequently performed tasks in ILLiad.Please share your thoughts about the tutorials with William Gee. 

** Please Note: ILLiad is currently being improved  in response to suggestions.  As tutorials are re-recorded to match, they are marked "UPDATED"; if you need assistance, please contact the ILL staff. **

 

Introduction to Interlibrary Loan -- Click to Play (3:21)  UPDATED

  • What are Interlibrary Loan and Document Delivery? What is ILLiad?
  • Am I eligible for Joyner Interlibrary Loan/Document Delivery?

How to Logon to ILLiad (ECU students, faculty, & staff) -- Click to Play (1:49)  UPDATED

  • How do I login? What if I've never used ILLiad before?

Registering with ILLiad (ECU students, faculty, & staff) -- Click to Play (4:04)  UPDATED

  • Why do I have to register? What information do you need, and why? 

Forgotten ILLiad Login Username or Password -- Click to Play (1:13)  UPDATED

  • What is my username  & password? What if I've forgotten them?

Updating my Contact Information -- Click to Play (1:07)  UPDATED

  • How do I update my personal information? Why should I update my personal information?

Making an Interlibrary Loan Request Directly in ILLiad - Click to Play (4:43)  UPDATED

  • Which request form is the right one? What citation information is needed?
  • What if I have special instructions for you?

Making an Interlibrary Loan Request using FindIt! - Click to Play (3:37)  NEW

  • What is FindIt? How does it help me request an interlibrary loan?

Checking the Status of my Request - Click to Play Video

  • When will my requested material arrive? What is the status of my request?

Getting my Requested Item - Click to Play Video

  • How am I notified that my request has arrived? Where do I pick up a loaned item?
  • How do I access an electronically delivered article?

Renewals, Returns, and Recalls - Click to Play Video

  • Can I renew my materials? How?
  • What is a recall? Do I have to return my item?
  • Where and when do I return my loan?

Cancelled Requests - Click to Play Video

  • Why was my request cancelled? How can I resubmit my cancelled request?

Request History and Bibliographic Software - Click to Play Video

  • Can I get a list of past ILLiad requests? How?
  • Can ILLiad export my request history to EndNote,  RefWorks, or other bibliographic software?

Emails and Alerts - Click to Play Video

  • What if I deleted an e-mail from you that I now need? What are the alerts on my screen?

Distance Education & ILLiad - Click to Play Video

  • What can ILL Document Delivery and ILL Borrowing do for me, a Distance Education student?
  • Are there limitations on the number of items, types of materials, or cost?
  • Why delivery via UPS and e-mail?
  • What is my due date? How do I ask for renewals?
  • How do I send materials back to the library?

Educator Card Schools - Click to Play Video

  • Am I eligible for an Educator Card school account? What does this service provide?
  • How do I enroll my school? How do I make requests?

ILL when you’re away: Summers, Conferences, Sabbaticals, Internships, & Study Abroad - Click to Play Video

  • What ILL services are available to me when I'm not on campus?
  • How do I make a temporary address change?


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