Introduction to Interlibrary Loan -- Click to Play (3:21) UPDATED
- What are Interlibrary Loan and Document Delivery? What is ILLiad?
- Am I eligible for Joyner Interlibrary Loan/Document Delivery?
How to Logon to ILLiad (ECU students, faculty, & staff) -- Click to Play (1:49) UPDATED
- How do I login? What if I've never used ILLiad before?
Registering with ILLiad (ECU students, faculty, & staff) -- Click to Play (4:04) UPDATED
- Why do I have to register? What information do you need, and why?
Forgotten ILLiad Login Username or Password -- Click to Play (1:13) UPDATED
- What is my username & password? What if I've forgotten them?
Updating my Contact Information -- Click to Play (1:07) UPDATED
- How do I update my personal information? Why should I update my personal information?
Making an Interlibrary Loan Request Directly in ILLiad - Click to Play (4:43) UPDATED
- Which request form is the right one? What citation information is needed?
- What if I have special instructions for you?
Making an Interlibrary Loan Request using FindIt! - Click to Play (3:37) NEW
- What is FindIt? How does it help me request an interlibrary loan?
Checking the Status of my Request - Click to Play Video
- When will my requested material arrive? What is the status of my request?
Getting my Requested Item - Click to Play Video
- How am I notified that my request has arrived? Where do I pick up a loaned item?
- How do I access an electronically delivered article?
Renewals, Returns, and Recalls - Click to Play Video
- Can I renew my materials? How?
- What is a recall? Do I have to return my item?
- Where and when do I return my loan?
Cancelled Requests - Click to Play Video
- Why was my request cancelled? How can I resubmit my cancelled request?
Request History and Bibliographic Software - Click to Play Video
- Can I get a list of past ILLiad requests? How?
- Can ILLiad export my request history to EndNote, RefWorks, or other bibliographic software?
Emails and Alerts - Click to Play Video
- What if I deleted an e-mail from you that I now need? What are the alerts on my screen?
Distance Education & ILLiad - Click to Play Video
- What can ILL Document Delivery and ILL Borrowing do for me, a Distance Education student?
- Are there limitations on the number of items, types of materials, or cost?
- Why delivery via UPS and e-mail?
- What is my due date? How do I ask for renewals?
- How do I send materials back to the library?
Educator Card Schools - Click to Play Video
- Am I eligible for an Educator Card school account? What does this service provide?
- How do I enroll my school? How do I make requests?
ILL when you’re away: Summers, Conferences, Sabbaticals, Internships, & Study Abroad - Click to Play Video
- What ILL services are available to me when I'm not on campus?
- How do I make a temporary address change?
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