On-campus graduate students, faculty, staff, and Friends of Joyner Library may request the library to scan articles from Joyner's print and microform collections for delivery by e-mail. The service is free! To make a request, simply login to ILLiad, select the Document Delivery request form, and enter the citation information for the item, including the call number and location from the catalog. Most requests are usually filled within two business days. Copyright limits or staff absences might result in some delays or cancellations.

• Eligibility: In order to use this service, you must be a current ECU student, faculty, or staff member, register in ILLiad as a DE (distance education), live outside Pitt County, and not come to the ECU campus for any courses or work each week.
  
• Available Materials: Most of the materials in Joyner’s collections are available to be loaned to or photocopied for DE patrons, with the notable exclusions being circulating equipment (e.g. laptops, e-book readers, iPads, and cameras) and most items in Special Collections. If your request is for an item that we cannot provide due to the material’s condition or format, or because of library policy, we will attempt to locate a copy at another library through ILL Borrowing. If the material cannot be found elsewhere, your remaining options may be to come to the library to use the material or to speak with the Reference Department to get help locating other materials that may fulfill your need. Requests for materials not owned by Joyner Library will be converted to ILL Borrowing requests and those rules will apply.
• Making Requests: Both requests for materials owned by Joyner Library and for those not owned must be placed through ILLiad. To speed delivery of materials from Joyner to you, please include in the DE request forms the collection/location and call number, both of which are available in catalog.
• Delivery/Shipping: Most article/photocopy requests will be provided to you by email as a link to a PDF file saved on our web server. Books and media materials will be sent to you via UPS Ground service. To receive UPS materials, you must provide the ILL Department with a physical address; PO boxes are not accepted by UPS. You may have materials delivered to your home, place of work, or any secure location. Items sent to you that must be returned will have included in each package a return pre-paid UPS shipping label. To return an item, simply place it back into the shipping packaging, seal it with tape, place the return shipping label on the outside, and drop it off at your local UPS location, or call UPS to schedule a pick-up.            
• Due Date and Fines: Materials loaned from Joyner Library will be checked out on your library account, so you will receive the due date allowed by your patron status (undergraduate, graduate, or faculty/staff) and will be charged overdue fines accordingly. For materials borrowed from other libraries, your patron status does NOT determine the due date; it is set by the lending library and may be anywhere from one week to several months -- check the label on the item, look in ILLiad, or contact the ILL office if you are uncertain of the due date. If returned late, borrowed materials from other libraries do not carry an overdue fine, but repeated overdues may result in your ILL Borrowing rights being suspended.
• More Information: Questions regarding ILL services to Distance Education patrons may be directed to Suzanne Metcalf at metcalfs@ecu.edu or 252-328-5379. For information about other Joyner Library services to DE students, please consult the Distance Education web page, or contact Angela Whitehurst at whitehursta@ecu.edu at (252) 328-0723 or 1-866-291-5581.

• Another service of interest is the ability to borrow materials directly from any of the other 16 UNC system libraries via the University of North Carolina Cooperative Library Lending Agreement. Click to learn about this service.
  

The Educator Card School program allows public school libraries in the Eastern region of North Carolina to obtain materials from Joyner Library to assist their curriculum and staff development needs. Details and eligibility requirements may be found at the Educator Card website.

• Once enrolled in the program, teachers at these schools can forward desired titles to their school librarian or media specialist, who then makes the request via ILLiad.
  
• Materials will be delivered to the school.
• Materials from various Joyner Library collections may have different due dates. Please pay special attention to the due date and return all items promptly.
  
• Special care must be taken when using these materials in class, for any damage or loss will be charged to your school.
  
• Materials not owned by Joyner Library may not be requested through this program; these requests should be directed to your school library/media center or local public library.

Please note that the Educator Card School program is different from the Educator Card patron program, which allows individual teachers in the area to come to Joyner Library to borrow materials directly.

Joyner Library's Teaching Resources Center (TRC), in partnership with the ECU College of Education Wells Fargo Partnership East Program (formerly the Wachovia Partnership East Program), has a core set of state-adopted textbooks that ECU's distance education students can borrow. This collection includes teacher editions of each adopted text in grades K-6 for the subjects of Language Arts, Math, Science and Social Studies. Additionally, numerous reading sets are available in Language Arts.Requests for these titles must be made using ILLiad using the DE Loan request form. For further information regarding the Interlibrary Loan K-6 Textbook Collection, please contact Linda Teel at teell@ecu.edu or at 252.328.2287.