A. Inventory and Weeding Project
A project to inventory and weed the entire music collection began in April of this year. The reference collection inventory portion of the project was completed by the end of the fiscal year.
B. Music Library Open House
On March 3, 2003 the music library staff, in coordination with Joyner's development staff, hosted two open house events in order to show off the newly renovated facility. The late afternoon event was for the university community and the evening event was for invited Friends of Joyner Library. Approximately twenty-five people attended the evening event, which featured exhibits of important items from the collection and new jazz acquisitions, as well as a short program highlighting two music library projects-the Alice Person Digital Exhibit and the Gregory Kosteck Archive.
C. New Display Case
In March, 2003 a new display case was installed in the hall just outside the Music Library.
1. Assistant Music Librarian. This combination music cataloger/public services librarian position remains unfilled. In the fall of 2002, the university provost made funds available for the hiring of diversity employees. Diversity funds were assigned to Joyner for the purpose of filling this position. Candidates were to be identified by word-of-mouth rather than by advertising. A candidate was identified and brought to campus in January, 2003 for an interview. The candidate did not accept the position, at which time the funds were reverted to Faculty Affairs.
2. Access Services Supervisor, Angela Davis, Evening/Weekend Access Services Supervisor, Harry Frank, Head Music Librarian, David Hursh and Technical Services Supervisor, Jeffrey Tuthill, continued in their present capacities.
3. Dorthea Taylor, James Herzog, and Liz Germano served as half-time graduate assistants for the entire academic year. Heather McCall worked the first summer session as a Cataloging GA with a specialty in music cataloging, and will continue in this capacity through the next fiscal year.
B. Professional Service
1. Angela Davis
· Systems Liaison
· Horizon Users Group
· Staff Executive Committee Vice President
· Circulation Horizon Working Group
2. Harry Frank
· Social Committee
· Staff Executive Committee, President
· Secondary Systems Liaison
· SPA Scholarship Committee
· Strategic Planning Committee
· Director's Council
3. David Hursh
· Library Assembly Executive Committee, President
· Library Assembly Faculty Affairs Committee
· Assistant Music Librarian Search Committee, Chair
· Director's Council
· OPAC Horizon Working Group
· School of Music Library Committee
· Administration Committee, Statistics Sub-Committee, Co-Chair
4. Jeffrey Tuthill
· Disaster Committee
· Special Needs Committee
· Secondary Systems Liaison
5. Music Library staff members participated as soloists and ensemble members in a variety of regional music performances.
C. Professional Development
1. Angela Davis
· Coursework toward MLS degree (all are 3 credit hour courses)
o U.S. Government Resources (NCCU)
o American Sign Language (ECU)
· ECU Supervision Institute, spring semester, 2003.
· LAUNC-CH Conference: New Expectations for 21st Century Libraries, UNC-CH, 3/17, 2003.
2. Harry Frank
· Virginia Library Association Paraprofessional Forum, Richmond , VA, 5/18-20, 2003.
3. David Hursh
· Enhancing Intermediate Statistical Skills for Research and Instruction, ECU, 6/2-5, 2003.
· MLA Annual Meeting, Austin, TX, 2/12-15, 2003.
· SEMLA Annual Meeting, Louisiana State University, Baton Rouge, LA, 10/10-12, 2002.
Organizational and Physical Considerations
A. Space Shortage
An attempt was made to secure some space for the Music Library in the upcoming addition to the music building, but this does not appear to be possible. There is, however, the possibility that the new space will allow the relocation of the School of Music offices that currently abut the Music Library, thus providing space for the expansion of the Music Library.
• CD collections
· The complete marches of John Philip Sousa - a five CD set of the marches of the legendary composer/bandmaster recorded by The Detroit Concert Band.
· Bach 2000 the complete Bach edition - a 98 CD set produced by Teldec. This set completes the 60 CD Complete Cantatas set produced by Teldec during the 1970s and 80s that the library already owns.
• Video Collections
· Making music with William Pleeth: eight cello lessons at the Britten-Pears School - an eight video set of cello music performed by various students with commentary and suggestions for performance by master teacher, William Pleeth. Produced by a former ECU School of Music faculty member.
A. New Computer Equipment
· All computers in the Music Library's Technology Lab were replaced with Dell GX260s.
· A new scanner for public use was installed in the Technology Lab.
Recent Acquisitions: North Carolina Jazz
Discovering a World of Music at the ECU Music Library
B. Home Page
No development due to a shortage of music library faculty members.
C. Bibliographic Instruction
BI activity continued at a low level due to the continued absence of an Assistant Music Librarian. Only two music classes were instructed this year. The other three classes were English 1200 classes in which the students were to analyze a song and write an essay about it.
A. Music Cataloging
Implemented the following measures to deal with the music cataloging backlog:
· Contracted with At Your Service, a music cataloging outsourcing service, for the original cataloging of all music material formats.
· Continued with the "quick and dirty" cataloging of media materials by hiring and training two graduate assistants for this activity
· Hired and trained a graduate assistant to copy catalog scores as a member of Joyner Cataloging.
B. Space Needs
Raised the awareness of our space needs to the School of Music Long Range Planning Committee to the extent that space for the expansion of the Music Library is now included in their long range plans.
C. Technology-Based Services
Effected a complete refurbishing of computer equipment in the Technology Lab. Because these new machines are a substantial upgrade, they have allowed us to offer DVD viewing and CD burning at every station, and have resulted in considerably less down time of individual workstations.
D. Electronic Reserves
Implemented print electronic reserves.
New and Continuing Goals and Directions
· Hire an Assistant Music Librarian
· Devise ways to deal with the growing cataloging backlog (e.g. - outsourcing)
· Continue to both develop and take advantage of staff/student/patron training programs
· Continue to publicize the need for more space
· Continue to work with ALS Systems staff to improve technology-based services
· Continue to replace LPs with digital formats
· Continue to expand and enhance the departmental web page
· Implement both print and audio electronic reserves
· Carry out a materials recall and inventory of the collections
· Implement a 3-session freshman music major Music Library orientation program
· Establish a reference desk that is staffed a few hours each day
ChallengesReturn to Top
· Funding and filling the Assistant Music Librarian position
· Maintaining even a modicum of activity with regard to the responsibilities of the Assistant Music Librarian
· Music cataloging backlog
· Lack of space
· Lack of an on-site library instruction computer lab
· Keeping pace with the rising requirements and expectations of the School of Music due to the increase in specialization and caliber of programs, students, and incoming professors
The Reference Department provided quality service to patrons through personal contacts at the reference desk, email reference transactions, individual research consultations, group library instruction sessions, and the selection and presentation of information on the library's web pages. The following statistics provide an overview of the department's activities:
• 20,223 reference questions
• 3,480 directional questions
• 662 email reference transactions
• 230 scheduled individual research consultations
• 243 library instruction sessions
The Reference Department expanded and improved several of the most popular library resources: the E-Journal Locator, Pirate Source, and the Virtual Reference Desks. It was heavily involved in the redesign of the library website, particularly in the creation of library floor plans and the "How Do I …" pages.
Instruction initiatives included the promotion and coordination of the ENGLISH 1200 W. Keats Sparrow Award. As a first step in measuring learning outcomes, we began identifying the ACRL information literacy competency standards addressed in each library instruction session. Research consultations were popular with students. A survey conducted in December 2002 found that approximately 90% of the respondents said that the consultation helped with their research assignment and that they learned skills they would use again.
A substantial portion of the Reference collection was shifted. Top rows were left empty in most areas, in an effort to increase physical access to materials. Deselection of a number of titles from the Reference collection was done as part of regular collection maintenance. With new acquisitions and gifts, the collection increased by 758 volumes during the year.
The Reference Department set ten goals for the 2002-2003 year. Substantial progress was made toward each of these goals during the year.
Goal #1: Improve user understanding of library resources and services.
• Laszlo Szabo and Nick Crimi created an updated floor plan of Joyner Library for the library web page. The floor plan was approved by library departments and linked from the library web page.
• Members of the department wrote 34 guides for the "How Do I" section of the library website. Web tracker statistics show that the most heavily-used guides include How Do I … Find Literary Criticism, Find Videos and DVDs, Research Current Events, Find ECU Theses and Dissertations, Find Book Reviews, and Use the Library Catalog. Print copies of these and several other "How Do I's" are available on the literature rack in the Reference Department.
• Cover pages were created for approximately 40 databases; promotional pages were written for several of these databases, as they were featured in the new "Spotlight" area on the library website. Revisions were made as needed to other database cover pages; changes were made to the Electronic Resources lists to make them easier to use.
Goal #2: Market Reference & Instructional Services to a wider university audience:
• "Spotlight" featured the ENGL 1200 W. Keats Sparrow Award winners, Ask a Librarian, and Pirate Source.
• Advertisements for the research consultation service appeared in The East Carolinian during peak periods in the fall and spring semesters. The service was also advertised on the Announce list.
• Outreach to the coordinator of Jones Dorm resulted in the scheduling of a session for August 2003 at Jones Dorm for Honors students.
• Students in the ECU Degree in Three program attended a library workshop.
• Newsletters sent by subject librarians to various academic departments/schools included articles about the research consultation service, Pirate Source, new reference books and databases, and instructional services.
Goal #1: Investigate and evaluate real-time digital reference and chat services in preparation for implementing services appropriate for our users.
• David Durant and Jan Lewis monitored the ASERL v-REF initiative and recommended that Joyner Library participate in the ASERL consortial license agreement for QuestionPoint, but that we not participate in the consortial v-ref service at this time.
• Members of the department subscribed to the DigRef, LiveReference, and QuestionPoint listserves, in an effort to become familiar with issues faced by library staffs that provide chat reference services.
• A web page was developed to provide background material on chat reference, available at: /Reference/Instruction/chatref.html
• Joyner Library licensed QuestionPoint and preparations began for staff training and service implementation. The service will be evaluated before renewal of the license.
Goal #2: Assess the needs of the distance learning community and determine how to meet these needs.
• Conducted informal assessment, including personal discussions with DE students and faculty and members of the Division of Continuing Studies and analysis of web survey responses from persons who self-identified as being involved in a DE class.
• Revised the Distance Learning portion of the library website to reflect the input received.
• Hired a Distance Education Coordinator.
• Provided library instruction sessions for students in the School of Social Work DE program in Rocky Mount and Kenansville in person and via ITV.
Goal #3: Maintain and improve existing dynamic databases (E-Journal Locator and Pirate Source).
• Updated E-Journal Locator in a regular, timely manner. Errors in the information supplied by vendors were corrected as they were reported.
• Made the search interface "smarter" so that it could catch and correct common user input errors.
• Implemented linking at the journal level for numerous databases, including those available from InfoTrac, EBSCOhost, and Proquest.
• Updated Pirate Source topics regularly.
• Gender Studies, International Studies, Criminal Justice, Library Science and Images & Clip Art categories were added to Pirate Source by members of the department. History was divided into several categories. Angela Davis (Music Library) contributed the Music sections.
• Added Email functionality to Pirate Source.
• Corrected an observed usability problem by suggesting and helping implement a programming change so that "All Sources" is the default selection for "Source Types."
• Wrote guidelines for adding, changing and deleting entries in Pirate Source; compiled a general list of suggested sources to use to identify new content for Pirate Source. Requested Systems Department's assistance in obtaining statistics for Pirate Source.
Enhance training for new reference staff.
• Developed a training manual.
• New staff members provided input as to the helpfulness of the manual and suggested revisions. Revisions were made.
• Mentors were assigned to new staff.
• New staff completed a training worksheet and reviewed answers with a member of the department.
Integrate Government Documents reference sources into departmental functions.
• David Durant provided training sessions for the reference staff covering major print and electronic resources used in documents research and provided training questions for staff to answer to reinforce the material covered.
•David Durant regularly shared information about new government resources.
• Reference staff regularly use and refer patrons to government sources at the reference desk and in email transactions. Most topics in Pirate Source include government sources.
Revise Reference Collection Development policy to incorporate addition of government documents materials.
• Policy was revised.
Evaluate Ready Reference collection.
• Monitored use of materials in Ready Reference for one year.
• Reviewed usage statistics.
• Reduced the size of the Ready Reference collection by approximately one-third.
• Investigated web availability of several items in the Ready Reference collection, including Leadership Directories and D&B's Key Business Ratios.
Inventory the Reference collection.
• Inventory was begun, but had to be discontinued due to equipment problems. Are awaiting further action by the Systems Department required before inventory can be resumed.
Staff Training and Professional Development Activities
Jessica Fischer, Joseph Thomas and Jan Lewis attended the ALA Midwinter Meeting in Philadelphia. Fischer co-presented "How Do We Get There from Here: Campus Collaboration to Achieve Information Literacy" at the UNC TLT conference. Clark Nall and Carolyn Willis attended the LOEX conference. David Durant, Gary Greenstein, Nall, Willis, Thomas, and Lewis attended the ACRL Conference in Charlotte, where Nall and Lewis presented a poster session on Pirate Source. Willis and Lewis presented a poster session on the W. Keats Sparrow ENGLISH 1200 Award at this conference. Thomas attended the ACRL preconference on "Information Literacy Across the Curriculum." Fischer and Lewis attended the ALA Annual Conference in Toronto.
Greenstein attended mediator training sessions, Blackboard training, a customer service workshop, seminars associated with National Social Workers Week, and the Mid-Atlantic Conference of the Medical Library Association. Greenstein presented two poster sessions on "Health Literacy and the Aged" at the Brody School of Medicine and Joyner Library. Jean Hiebert completed a graduate history course and continued work on her thesis.
Nall and Willis reviewed books for Reference Books Bulletin; Durant reviewed books for Choice and published a web site review. He published The War on Terrorism: Saddam Hussein and Iraq on the web and maintained the War on Terrorism Resource Guides, comprised of five web sites. Durant participated in a panel session at the Spring Workshop of the NCLA Documents Section.
Angela Whitehurst attended three Dreamweaver training sessions. Laszlo Szabo participated in training for Adobe Photoshop 6.0 and OmniPage Pro 10. Nick Crimi attended PHP training sessions. Lewis attended LibQUAL training, an ADA seminar and a training session for PES. All members of the department participated in a teleconference on new models for delivery of reference services, as well as in departmental training sessions on Research Insight, ICPSR, and using government documents.
Nall and Lewis's article "Integrating Print and Electronic Resources: Joyner Library's Pirate Source" was accepted for publication by Acquisitions Librarian. Thomas and Willis's article "Bringing Instructional Activities under an Information Literacy Umbrella" was accepted for publication by Academic Exchange Quarterly, to be published in the Winter issue. Ali Abdulla and Lewis's article "Eight Steps for Developing a First-Year English Composition Award" was published in College & Research Libraries News.
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During the past year, the Special Collections Department received a $50,00 NC ECHO (Exploring Cultural Heritage Online) grant, funded by the Library Services & Technology Act and administered by the State Library, to demonstrate the feasibility of encoding manuscripts finding aids so that they could be available online. This was a follow-on grant to complete the work begun in the 2001/02 period. Jonathan Dembo was again Project Director. Martha Elmore served as Assistant Project Director and was responsible for coordinating the work of Special Collections Dept. staff and temporary staff on the project.
Working in close cooperation with the Systems, Reference, and Cataloging departments, the department far exceeded its initial expectations and finished more than $10,000 under budget. Again, Diana Williams, of the Systems Department, deserves special notice for her vital contribution to the success of the project. By the end of the grant period, on June 30th, the project had encoded and made available 1,400 finding aids to manuscripts, maps, church records, and oral histories collections. As a result of this project hits to the Special Collections Dept. web page increased from 106,000 to 366,000 between 2001/01 and 2002/03. Anyone interested in the project and seeing how the new system can improve research efficiency may access the encoded finding aids through the Joyner Library web page at: /SpclColl/ead/vault.html .
During 2002/03, the Department continued to have an active exhibit program. During September 2002, the Department recognized the anniversary of the 9/11 terrorist attacks with an exhibit entitled "Day of Infamy 2001: ECU Students React to 9/11." This was followed from October to December 2002, with an exhibit of the works of North Carolina artist Douglas Gorsline. The exhibit was entitled "Douglas Gorsline Homecoming Exhibit." From January to June 2003, the Department featured an exhibit of 55 recently acquired collections, which was entitled "New Acquisitions Exhibit." The exhibit included manuscripts, rare books, maps, photographs and architectural drawings representative of the Department's holdings. Upcoming in the fall of 2003 will be an exhibit celebrating the centennial of the Wright Brothers First Flight at Kitty Hawk, NC.
In July 2003 Manuscript Curator Mary Boccaccio retired after 18 years at ECU. Among her last duties was to prepare an inventory to the voluminous papers of ECU History Professor Bodo Nischan. The collection contained 99 boxes of his correspondence, research files, and other professional records. We will miss her. Luckily, a search for a successor has been approved and has been underway since last spring.
University Archivist Suellyn Lathrop has continued to be very active in making the collections and records schedules available online. Her web page contains much useful and interesting information about the University as well as a large number of images documenting ECU's history. During the year she has begun a project with History Professor Henry Ferrell to produce two books for ECU's centennial. One volume will be an official academic history; the second will be a coffee-table-type book with less text and more illustrations.
During the past year, we also lost Susan Midgette, our Administrative Assistant, who retired on Sept. 26, 2002. In addition to her administrative duties, Susan also devoted much of her time to the oral history collection. She had been instrumental in producing the transcripts and finding aids so necessary to research. She also supervised the students, both graduate and undergraduate, and handled the payroll. Susan also played a major role in labeling and installing exhibits. She maintained accession records, for editing finding aids, for the student payroll and for ordering the bulk of the supplies needed for processing collections.
During the past year, Archivist Martha Elmore spent much of her time and energy on the EAD grant application. As Project Assistant, she played an instrumental role in writing the grant application; she supervised students working on the project; she prepared finding aids for encoding; and she helped solve encoding problems that developed during the grant project. It really was an all-consuming job on top of her regular duties. In addition to her time-consuming work on the EAD grant, Martha continued to supervise the processing of collections, prepare finding aids, train and supervise student assistants, and provide public service in the Search Room. She also assumed many of Susan's and Mary's responsibilities for maintaining accession records, student payroll, processing collections and reference services when Mary retired.
Conservator Lynette Lundin continued to be very active training and supervising graduate and undergraduate students during the despite significant difficulties. For most of the year she has been unable to use the de-acidification chamber in the conservation lab due to problems with the fume hood.
Anna Hardee spent the bulk of her time in the Search Room assisting the reference staff help researchers. She also assists with processing of collections and security for the collections. Coleen Allen continues to provide administrative assistance, she orders office supplies, and helps with the processing and description of collections.
The Department also welcomed three new staff members during the 2002/03 year:
Prof. Ralph Scott began work as Associate Curator of Special Collections on Nov. 1, 2002. He was initially responsible for the Rare Books, Maps, and Hoover collections. He has begun energetically to inventory the collections and to acquire new collections. He has agreed to serve as a member of the University Manuscript Committee. Since July 2003 he also been serving as Interim Curator of Manuscripts and has been responsible for most of Mary Boccaccio's responsibilities for reference services.
Starting on Nov. 18, 2002, Brian Johnson assumed the new position of Processing Assistant V, with responsibility for Records Management in the University Archives. Brian is responsible for filling departmental requests for access to records, pulling records for destruction and recycling twice annually, processing collections, writing collection descriptions and web pages, providing reference assistance to patrons, and supervising student assistants among his many duties.
Nanette Hardison began work as Library Technical Assistant on July 1, 2003. In this position she performs many of the responsibilities expected of an administrative assistant such as student supervision and payroll, purchasing of supplies, and maintaining administrative records and files. However, she also serves as the Department's liaison to the Systems Dept., maintains the Department's web page, and performs a variety of additional tasks.
Research Use of the Collections
Research use of the Special Collections continued at a high level during 2002/03. The Department essentially maintained the high level of in-person visits to the Search Room. Total visits to the Search Room rose from declined only slightly from 1,330 to 1236 over the previous year. With the number of finding aids online at an all time high (1,400), the number of web page visits to the Special Collections Department's web page during the year has more than tripled from 105,943 to 366,537. The number of bibliographic instruction classes, taken primarily by Mary Boccaccio, declined from 82 to 49 during the year but the number of persons served in the sessions declined only very slightly from 1,097 to 1,030.
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Collection Holdings and Descriptions
During 2002/03, the Special Collections department acquired 99 new manuscript and other collections for a total of 1,195 collections overall. These amounted to 111 cubic feet of new manuscript material. The department made available 23 new collection descriptions during the year for a total of 897. The department added 4 new oral histories and now has 267 interviews on file.
Tom McQuaid left the library to go to the School of Communications; Tracy Blake left the library to go to Distributed Education; Ralph Scott moved to the Special Collections Department as the Associate Curator for Manuscripts; David Baggett was hired as a Computer Systems Administrator III; and Dawn Beckwith resigned as a Computer Systems Administrator I to go to NCSU. A national search was successfully conducted for an Information Technology Librarian; Emily Gore from Pitt Community College accepted this position.
The Systems Department did an internal reorganization of staff in the spring. The integrated library system (Horizon), web development and digital initiatives were combined under Ann Stocks as team leader; networking, workstation support, technical training, and network security were combined under David Baggett as team leader.
In May, Pam Burton, Rita Khazanie, Ann Carol Stocks, and Diana Williams were physically relocated to the back of the Technical Services work area to free up office space for the Department of Broadcasting faculty in the main hallway. Emily Gore has her office space in this area also. As part of this project, the studio, control room and two editing rooms were transferred from Systems' management to the Broadcasting Department's management.
Department members were heavily involved in the new Horizon Working Groups that were formed in January and the SFX Implementation Team that was formed in February. As a result, new features of Horizon have been implemented as recommended by the working groups, and Phase I of SFX is expected to be completed with full SFX live implementation targeted for August 25 to the ECU community.
Systems staff provided technical conversion services to bring the Day of Infamy 1941-2001 physical exhibit to the web as the first Joyner Library Special Collections digital exhibit; the exhibit was selected as a Site of the Day by Family Tree Magazine. Staff also provided technical services and guidance to complete the conversion of all paper finding aids in special collections to EAD encoded web pages, and received commendation for the project's technical documentation from the Digital Library Federation. They provided proposal writing support and technical services to convert proof of concept volumes to TEI encoded web pages for the North Carolina History and Fiction Digital Library; the proposal is now funded for $49,954 by NC ECHO for July 2003-June 2004. In addition, staff assisted in preparing a proposal for the international Apex Content Star Search.
Systems took over operation of the ITCS opscan equipment and subsequent grading of tests for faculty on the east campus when ITCS moved to the Cotanche building from the Austin building in April 2003. From April to June, 10,400 tests were graded and returned to faculty from the DLC desk.
Data closets were updated with new switches and uninterruptible power supply units (UPS) in the fall. The DLC had 80 new workstations installed for students and Reference received 30 new public workstations. Staff and public workstations were updated from the Windows 2000 to Windows XP operating system; workstations were also updated to Office XP. The ILLiad software was upgraded to version 6.2 for updated online interlibrary loan features. Horizon was upgraded twice during the year: from version 7.03 to 7.2 in the fall, then to 7.21 in winter. The iPac software was upgraded from version 1.02 to 2.01 in the summer. During the winter, two new iPac servers were installed with version 2.03. Web services were maintained and updated as needed.
The main Systems office desk answered approximately 497 technical, directional, and public relations questions during the year; the DLC served approximately 84,781 patrons during the year and answered approximately 5,980 technical questions and 3,436 assorted queries; 395 help desk requests were completed via the online Sysman software used by Systems Liaisons; over 10,000 tests were graded through opscan; 407 teleconference events were hosted.
Network security was updated and individual server Disaster Recovery Plans (DRPs) were finalized and filed according to campus policy.
Staff training and professional development
Vikram Ahmed, Brian Hall, Michael Reece, Diana Williams, Kendall Wooden attended a three-day in-house training on TEXTML in May.
Dawn Beckwith and Ann Carol Stocks attended the National Horizon User's Group in Orlando, FL in November and a Horizon Systems Administration training course in Greenville, NC in March.
Pam Burton presented a paper at EDUCAUSE in Atlanta, GA in October and attended ALA in Philadelphia in January.
Vikram Ahmed, Brian Hall, Michael Reece, Ann Carol Stocks, and Diana Williams attended a week-long TEI training class in the spring.
Brian Hall taught eight one-hour PHP programming classes to ALS staff during the spring.
Rita Khazanie completed coursework this year in Advanced Fireworks, Dreamweaver, Web Graphics and Accessible Web Developments.
Bob Smith attended the Argon National Labs Access Grid Retreat in Chicago, IL in March.
Digital Initiatives team members Diana Williams and Vikram Ahmed attended workshops in conjunction with projects in process during the year:
1. A two-day EAD Workshop (NC ECHO) in Greenville, NC in Sepember;
2. A two-day Advanced EAD training at Wake Forest University in October;
3. A one- day EAD/Digital Initiatives Field at NCSU in October.
Diana Williams completed two NCSU graduate courses: LIBS 6018 on Collection
Development, Fall 2002 and LIBS 6026 on Organization of Information in Libraries (Intro to Cataloging), Spring 2003. Diana also participated in A Guide to Foundation Grant Funding seminar through the Office of Sponsored Programs held at the Brody School of Medicine in November.
Melissa Williams attended and participated in multiple network and workstation security training sessions at ITCS.
Goals and objectives for department 2002-2003
Systems departmental goals:
1) To integrate new technologies into the unit for improved service delivery
i) Assess and plan for changes in teleconferencing infrastructure from H-320 to H-323
ii) Implement new operating systems after proper evaluation and testing
iii) Support Encoded Archival Description (EAD) initiatives
2) To provide better and more extensive training and structured classes
i) Offer tailored packages for training sessions and distribute
ii) Set up standard times for help sessions and classes
iii) Better publicize training classes and sessions
3) To improve support for Public Services and patrons
i) Improve diagnostics tools and services
ii) Take proactive measures to maintain current systems and apply new technology
iii) Recruit more qualified student workers
iv) Improve outreach efforts to Public Services
The Systems Department was able to effectively complete portions of each goal and objective set for the year. The one challenging goal that was not fully successful and will need additional work this coming year is the second - "To provide better and more extensive training and structured classes." Some progress was made on this goal, but financial constrictions and changes in organizational structure within the department contributed to a less than successful level of success.Return to Top
Despite many challenges in the past year, the Teaching Resources Center has accomplished several achievements in order to provide quality resources and services to the patrons.
Shortly after the move to second floor, the DVD collection was converted from closed stacks to open access. Several security issues were resolved to make the conversion successful and allow patrons full access to the collection.
Another highlight included incorporating better signage for the department. Each collection within the department has been identified with large, bold signs to better assist patrons in locating the materials and resources.
In terms of equipment, all of the computer stations in the TRC were replaced and updated. The TRC currently has eight stations for patron usage. A code-free DVD player was purchased for the department to be used in the small group viewing room. Also, a Video/DVD cabinet was purchased to assist with the housing of the Video/DVD Reserve collection.
Two long-term projects were begun this year, which will improve the quality of services and resources in the TRC. First, the shelving in the TRC for the picture books and nonfiction books is being converted to slotted shelving. This will enable users to located and pull materials easier. Second, an inventory has been completed on the reference collection of the TRC, and an inventory has been started on the nonfiction collection. The inventory will allow the department to deselect and update materials in order to provide a more valuable and usable collection.
Finally, criteria have been established for the Ronnie Barnes African American Resource Center. The Ronnie Barnes collection will consist of juvenile award winning titles by and about African Americans. Juvenile biographies of famous African Americans will also be highlighted in the collection. Scholarly books by and about African Americans will be added to the collection on a rotating basis.
There have been many changes during the past year in regards to staffing in the TRC. In July of 2002, Dan Shouse became the department head interim. He served in that position until February 2003 when Linda Teel was hired as the department head. Maliha Farhardi transferred from the circulation department to the TRC as Library Technical Assistant. Sue Hisle left in November of 2002, and recently Amy Smith has been hired in that position. Susan Dorsey joined the department as a part-time employee in January 2003. In March, Nell Lewis joined the department as the Outreach Coordinator, and on August 1, 2003, Jessica Fischer joined the department as the Distance Education Coordinator. The TRC is happy to report that the department is fully staffed at this time.
During the school year 2002-2003, the TRC staff taught 11 Bibliographic Instruction sessions, which reached a total of 240 students. Through partnerships and collaboration, the department looks forward to an increase in bibliographic instruction in the coming year.
Book circulation of TRC materials declined slightly. Media circulation more than doubled for the year. The department had a total of circulation of 25, 094 items. This includes 13,541 books and 11,553 video recordings and other media.
Goals and Strategies
Goal 1. Enhance access and use of library resources and services for students
• Form a partnership with the School of Education to introduce, promote and encourage the integration of the Teaching Resources Center materials, resources and services into curricula courses and/or assignments.
• Design and equip a room to be used by education majors and area educators for creating, developing and producing lesson plans, learning center materials and activity materials.
Goal 2. Improve accuracy, functionality and comprehensiveness of library
• Check catalog records of the Teaching Resources Center reference, supplementary textbook and nonfiction collections for accuracy regarding call numbers, collection codes, itypes and barcode entries.
Goal 3. Improve the quality and quantity of resources available to students
• Update and revise the Teaching Resources Center collection development plan.
• Deselect, repair and update materials in the Teaching Resources Center reference, supplementary textbook, and nonfiction collections based upon the criteria established in the Teaching Resources Center collection development plan.
• Establish criteria for Ronnie Barnes African American Resource Center.
Goal 4. Market Joyner's services and resources to our user community,
including faculty, staff, students and residents of eastern North
• Improve and promote awareness of the Teaching Resources Center's materials, resources, hours and services.
• Form a partnership with Pitt County Schools to promote, encourage use of and provide checkout of Teaching Resources Center materials, resources and services to their educators for classroom use and lesson plan integration.
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Verona Joyner Langford North Carolina Collection
During the 2002-2003 year staff members vigorously pursued the goals they had established for the cycle and accomplished most of them. Efforts to promote use of the North Carolina Collection resulted in increased patronage. Staff members taught more classes than the year before. The collection experienced a concomitant increase in reference transactions and circulation of materials. Enhancements to the department's Web pages and planning for a major digitization project consumed considerable time. Highlights are listed below (information about important acquisitions is included in Section 5).
Considerable progress was made toward cataloging books in the Roberts
Collection; very few titles remain to be cataloged.
Summary catalog records were created for the county records on microfilm for
thirteen counties in eastern North Carolina. These records, now available through
the public catalog, provide better access to the film. Each record provides a link
to the microfilm guide available on the North Carolina Collection's Web site.
A proposal for the North Carolina History and Fiction Library, a project to
digitize and encode historical and literary works pertaining to counties in
eastern North Carolina, was submitted to NC ECHO and approved. This $50,000
project is funded in part with federal LSTA funds made possible through a grant
from the Institute of Museum and Library Services, administered by the State
Library of North Carolina, a division of the Department of Cultural Resources.
The project will be carried out during the 2003-04 fiscal year in collaboration
with the Digital Initiatives unit within the Systems Department.
Preservation and Conservation
A plan was developed to conserve the dust jackets of books in the Roberts
Collection. Toward this end, a grant for supplies was submitted to the
National Endowment for the Humanities.
With help from the Preservation and Conservation unit within the Collection
Development Department, considerable work was undertaken to provide access to
a significant collection of early twentieth-century soil surveys of North Carolina
counties. Large polychrome maps in the pamphlets were removed, flattened,
deacidified, and stored in map cases. The pamphlets were deacidified, placed in
acid-free binders, and cataloged for the NC Rare collection.
Staff members completed the inventory of the print collection (NC Stacks,
NC Reference, and NC Rare). Work on cleanup of problems identified during
the inventory continues.
A collection of the newspaper columns of Jerry Raynor, who worked for the
Daily Reflector (Greenville) during the 1970s and 1980s, was microfilmed.
A guide to the articles is included at the beginning of the reel.
Faculty members in the department carried out a successful instruction program.
Letters were sent to selected faculty members inviting them to arrange instruction
sessions for their classes. Three faculty members taught a total of 63 instruction
sessions. More than 750 English 1200 students attended classes and subsequently
used the collection for a writing assignment. An online survey form was
developed and sent to faculty members to assess student learning outcomes. The
survey responses revealed a high level of satisfaction with the instruction
Staff members fielded more reference questions than the year before. In addition
to patrons from the ECU community, collection staff members served researchers
from Jamaica, Florida, and Massachusetts.
The department continued to answer questions received by e-mail. This service
generated a number of positive comments from happy patrons, including the following:
"Thanks for such a quick and outstanding turn around. . . . You and the Joyner
Library have just earned a place in my [book] credits."--Tom Crew, author
"Thank you very much for your message and the requested article. I am so happy
you were able to help me so promptly, if only research was this easy!"
--Mark Speltz, the Pleasant Company
"Thank you very much for everything. . . . Thanks so much for the information,
it helped me tremendously in my project! Thanks again, you don't know how
much this means to me!" -- Bridget Warren, elementary school student
The first issue of a new electronic newsletter, Notes from the North Carolina
Collection, was distributed in May, 2003. The newsletter drew positive
comments from many of the recipients.
Staff members continued the department's monthly column in the Daily
Lists of new books received by the collection were posted on the departmental
Web site every two to four weeks during the year. Professors on campus were
notified by e-mail each time the list was updated.
Web Page Development
Staff members organized a successful workshop held on June 27, 2003,
in which nine teachers from eastern North Carolina learned more about
the Eastern North Carolina Digital History Exhibits and began writing
lessons plans that will comprise an educational component for the
exhibits. The workshop was funded by a grant from the ECU College
of Education's Rural Education Institute.
With help from the Systems Department, entries in the North Carolina Periodicals
Index were converted into a true database and a new, much improved search
interface was made available on the department's Web pages.
A Web page listing the collection's microfilm holdings of county records for
thirteen counties in eastern North Carolina was mounted.
Also mounted on the department's Web site was a listing of subject headings in
the Vertical File.
Data-entry was completed for two additional components (Chicod Township,
District 2; Town of Grimesland) of the 1900 census database, the centerpiece
of the Pitt County Digital Tobacco History Exhibit.
Staff mounted three exhibits in the department's exhibit cases. These pertained to
notable eastern North Carolina women, significant recent acquisitions, and "Two
Centuries of Travel, Tourism, and Resorts."
No changes in staffing occurred during the year.
3. Organizational Changes in the Department
4. Physical Additions to the Unit's Space
5. Outstanding Additions to the Unit's Collection
Using funds provided by B. W. C. and Snow L. Roberts, a significant number of
works of fiction set in North Carolina were acquired to augment the Roberts
Collection. Some of them, including Basil the Page (New York:
Dodge Publishing Co., n.d.), are quite scarce. The Robertses added additional
volumes to the collection.
Using funds provided through the Minnie Marguerite
Wiggins Endowment Fund, the collection acquired a number of important works,
including the following:
Clarke, Mary Bayard, comp. Wood-Notes; or, Carolina Carols: A Collection of
North Carolina Poetry. 2 vols. Raleigh: Pomeroy, 1856.
Edwards, Weldon N. Memoir of Nathaniel Macon. Raleigh, N.C.: Raleigh Register Steam
Power Press, 1862.
Emmons, Ebenezer. Geological Report of the Midland Counties of North Carolina.
New York: Putnam, 1856.
Martin, Francois-Xavier. The History of North Carolina: from the Earliest Period.
2 vols. New Orleans: Printed by A. T. Penniman & Co., 1829.
In response to repeated requests from patrons, a microfilm backfile of the
Greensboro Daily News for the period 1951-1968 was acquired. This film
includes significant material pertaining to the Civil Rights Movement in the
state. Permission was obtained to make positive copies of the microfilm
holdings of the Washington Daily News. This will be pursued during the
2003-04 fiscal year.
6. Significant Equipment or Technology That Has Been Acquired
The collection acquired a new Minolta MS7000 digital microfilm
7. New or Changed Services Provided to Patrons or Other Units
Staff members began to utilize the new microfilm reader/printer to answer patrons' requests for news articles they identified, particularly those reflected in the Daily Reflector Index (1882-1906). Articles were scanned and sent by e-mail, to avoid the need to mail paper copies. This process saved time and money.
8. Staff Training and/or Professional Development Activities
All staff members participated in occasional staff development sessions held during core time meetings. A planned trip to the Outer Banks History Center was cancelled because of a freeze on travel. All staff members attended the L. L.
Bean Customer Service Workshop held on campus on January 15, 2003. Susan
Butler attended a presentation by Marjorie Hudson, "Searching for
Virginia Dare: History and Myth and the Origin of English America," sponsored by the N.C. Studies Program at ECU (2/12/03). She wrote two articles for the Daily Reflector: "Books Reveal Gardens in all Their Majestic Glory" (7/14/02) and "Book Examines Harriot Legacy" (4/20/03). Bryna Coonin attended the 5th annual Higher Ground Conference (Assistive Technology and Accessible Media in Higher Education), Boulder (11/02), presenting a paper, "Now I See It, Now I Don't: a Report on the Virtual Reference Environment"; the American Library Association Mid-Winter Meeting, Philadelphia (1/03); and the biennial meeting of the Association of College and Research Libraries, Charlotte (4/03). At the latter meeting she served as moderator of a panel discussion, "Open Source Culture" and presented a paper, "Making the Online Library Environment Accessible to All: Strategies for Change." She also organized the Spring Workshop of the North Carolina Library Association Documents Section, Raleigh (5/03). Coonin published the following article in a peer-reviewed journal: "Establishing E-Journal Accessibility for E-Journals: A Suggested Approach," Library Hi-Tech 20 (Summer 2002): 202-220 and the following articles in the Daily Reflector: "Collection Should Score with Baseball Fans" (9/15/02) and "N.C. Collection Supports Study of African-American Heritage" (3/2/03). Her book review of Snow L. and B. W. C. Roberts' book, Bull Durham: Business Bonanza, 1866-1940 appeared in North Carolina Libraries 61 (Spring 2003): 37. Fred Harrison attended a workshop on exhibits and outreach at Lenoir Community College (9/27/02) and published an article in the Daily Reflector: "Historical Books Help Patrons Picture North Carolina" (1/19/03). Barry Munson compiled eight books containing abstracts of North Carolina newspapers:
Citizens of Craven County, North Carolina and Vicinity, Vol. 1, 1809-1813
Obituaries: North Carolina Civil War Soldiers and Veterans, Vol. 4
Obituaries: North Carolina Civil War Soldiers and Veterans, Vol. 5
Marriage and Death Notices from the Hillsborough Recorder, Hillsborough, Orange County, North Carolina,Vol. 2, 1837-1845
Citizens of Orange County, North Carolina and Vicinity, Vol. 1, 1820-1822
Obituaries from the Elizabeth City Independent, Elizabeth City, Pasquotank County,
North Carolina, Vol. 1, 1919-1922
Citizens of Halifax County, North Carolina and Vicinity, 1824-1825
Afro-American Death Notices from Eastern North Carolina Newspapers, 1859-1935
Nancy Shires attended a presentation by Marjorie Hudson, "Searching for
Virginia Dare: History and Myth and the Origin of English America," sponsored by the N.C. Studies Program at ECU (2/12/03). She published two peer-reviewed journal articles: "The Case for Digitizing Fiction with History," North Carolina Libraries 60 (Fall 2002): 46-52; and "The Snow L. and B. W. C. Roberts Collection of North Carolina Fiction," North Carolina Literary Review 11 (2002): 183-188. She also published two articles in the Daily Reflector: "New N.C. Collection Book Huts for the CSS Albemarle" (12/15/02), "Firsts Abound in Collection of North Carolina Fiction" (9/1/02). In addition, professor Shires published four book reviews in Library Journal and an article that garnered publicity for the Pitt County Digital Tobacco History Exhibit: "Tobacco History Online," Carolina Country 34 (August 2002), pp. 22-23. She was co-author (with Maury York) of a grant proposal, "Creating an Educational Component for the Eastern North Carolina Digital History Exhibits," funded by the ECU College of Education Rural Education Institute. Elizabeth Smith attended a week-long workshop, "Learning XML Fundamentals with the Text Encoding Initiative (TEI), ECU (1/6/02-1/10/02). She received a NC ECHO Digitization Grant in the amount of $49,954 for "North Carolina History and Fiction Digital Library" and submitted a grant proposal, "Protecting Dust Jackets and Book Covers [in the Roberts Collection]" to the National Endowment for the Humanities (pending). Maury York attended the annual meeting of the North Carolina Writers Conference in Elizabeth City (7/02), semi-annual meetings of the Historical Society of North Carolina (9/02 and 4/03), and the North Carolina Library Association Documents Section Workshop "Access North Carolina" in Raleigh (11/02). He was co-author with Nancy