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Phone: (252) 328-4176

Interlibrary Loan Lending

Joyner Library's Interlibrary Loan Lending service supplies our materials to libraries and other organizations across North Carolina and the United States, as well as to countries around the world.

Make a Lending Request / Login to ILLiad

or

Register for an ILLiad Lending Account

Eligibility

Joyner Library is pleased to supply libraries and other organizations across North Carolina and around the world with access to our collections. Individuals should contact their university or public library to place requests or use a commercial document delivery service. K-12 school libraries in select Eastern North Carolina counties may be eligible to use Document Delivery by participating in the Educator Card School program.

Submitting Requests

We prefer to receive requests through the OCLC Resource Sharing system to OCLC library code ERE. If you cannot access the OCLC network, please create a Joyner Lending ILLiad account and then enter your requests through that interface; doing so will increase accuracy and delivery speed. If you do not think you will make future requests from Joyner Library, you may instead submit an ALA form or an IFLA form by fax +1-252-328-6618 or e-mail jis@ecu.edu. We will not accept telephone requests because of the amount of information needed for a request and the likelihood of transcription error. If you qualify for the Educator Card School program, your request should be submitted through ILL Document Delivery rather than ILL Lending. ECU's Laupus Health Sciences Library has its own ILL department.

Due Dates and Renewals

Books and microfilm are loaned for 60 days; audio visual items (CDs, DVDs, etc.) are loaned for 30 days. Renewals are allowed for most materials for an additional month; however, renewals are not allowed for audio visual items. Refer to the paperwork we send with the loaned material for the due date and restrictions. All loaned materials may be recalled for use by our patrons.

Fees

Copies and loans are free for North Carolina libraries that lend to us for free. Copies are also free to our partner libraries in KUDZU, ASERL, LVIS, SO6 (SIXX), and RAPID Academic E & Academic I pods. Loans are also free to our partner libraries in KUDZU, ASERL, LVIS, Lyra, Soline, and RAPID Academic E & Academic I pods.

Unless another amount has been negotiated, copy fees for non-consortial libraries and businesses are $15.00 and loan fees for non-consortial US, Canadian, and Mexican libraries and businesses are $20. Loan fees for other countries are $50, which includes international shipping costs.

We participate in OCLC's IFM service and encourage all payments to be made via this service. We will periodically invoice for non-IFM charges and will accept payment by credit cards (VISA and MasterCard), checks, and IFLA vouchers (one full voucher for an article and four full vouchers for a loan, which includes air mail shipping).

Expedited Shipping

Loans to KUDZU participants and UNC system libraries are shipped by UPS. Public institutions within North Carolina (e.g. public libraries, community colleges, and state agencies) will receive materials through the state courier system unless we are otherwise notified. Loans to other domestic institutions are shipped at library rate through the US Postal Service. Loans to international locations will be shipped air mail through the US Postal Service. If expedited shipping is desired to any location, domestic or international, contact us; we can easily ship using your UPS account if it is provided.

Return Shipping Addresses

Please use the following addresses to return materials to Joyner Library. If you use these addresses and shipments are returned to you or if you are billed UPS or FedEx address correction fees, please let us know.

The US Postal Service, FedEx, and our campus mail operation prefer the following address format.

Joyner Library Interlibrary Loan
Mail Stop 516
East Carolina University
Greenville, NC 27858

UPS will likely charge an address correction fee if the following address is not used.

Interlibrary Loan
100 Joyner Library
East Carolina University
Greenville, NC 27858

The North Carolina State Courier System prefers the following format. This service is only used by NC government agencies, UNC system libraries, and participating K-12 schools and public libraries in North Carolina.

Joyner Library Interlibrary Loan
East Carolina University
Greenville
01-42-08

Lending Restrictions

Due to policy restrictions, Joyner Library does not usually provide the following material types to other libraries. Members of the University of North Carolina system and KUDZU consortium have special access to some of these restricted materials; if you are a member, please contact us for details. If we are unable to loan a printed item, we usually can photocopy sections thereof within reason and copyright restrictions. While we generally are willing to loan materials to non-US libraries, please note that we may not always be able to do so. Copyright compliance must be indicated on all requests for photocopied or scanned materials. We reserve the right to refuse any request that may infringe copyright laws and guidelines.

  • E-books, E-audiobooks, and some E-Journals
  • Entire issues or volumes of periodicals
  • Music LP Records (We do lend our CDs and tapes, though.)
  • Reference and Reserve Materials
  • Popular Reading
  • Select microfilm, microfiche, microcard, ultrafiche, and microprint collections (limit of five microfilm reels per request)
  • Select North Carolina Collection materials
  • Rare Books and Manuscripts (These materials may be requested directly from the Special Collections Division using its request form.)