What if I have to cancel my program?
If you need to cancel your program, you must give a one week notice to ECU Campus Recreation and Wellness. You should contact the Leadership and Team Training Specialist (252-328-2944) directly if you need to cancel/re-schedule. If you cancel less than one week from the date of your program, you may have to forfeit your deposit or be asked to provide payment in advance for the next program you schedule with us (this decision is at the discretion of ECU Campus Recreation and Wellness). If a group is more than thirty minutes late, they may be considered a “no show” and the program canceled. In this circumstance, the group may be charged for the program (by having to forfeit deposit) or asked to provide payment in advance to ECU Campus Recreation and Wellness for their subsequent Challenge Course programs.