As a
convenience to our patients, we accept lab orders from outside medical
providers’ offices. Please read below for important information
regarding this service.
Orders: You must
provide a written order by fax, mail, or by hand carrying the order with
you when you come in for your lab work. The order must contain the
following information to be valid:
1. Ordering providers name, office address, phone number and fax number
2. Patient’s name and date of birth
3. Name of test(s) to be performed
4. Associated diagnosis or diagnosis (ICD-9) code
5. Frequency of test (one time, weekly, monthly, etc)
Appointment:
Patients with outside lab orders should schedule an appointment by
calling (252) 328-6841, coming in to our appointment office, or by
scheduling through our Online Student Health portal.
Patients must first meet with a nurse to have the lab work ordered,
then they will be sent to the lab. If the labs are to be fasting,
remember that means no food or drink (other than water) for 12 hours
prior to the lab being performed. Keep this in mind when scheduling
appointments for lab work.
Cost: Prices of
tests vary. Please ask about cost before having lab work performed.
Our facility only files claims for the Student Health Insurance Plan
(Chartis Educational Markets). It is the patient’s responsibility to check
their insurance coverage and benefits before having lab work
performed. If you have insurance other than SHIP,
you are responsible for filing your claim.
Results:
When you bring in your lab order, the nurse will have you sign a
medical release form. This form allows us to release the lab results (by
patient pick-up, fax, mail, etc.) to the ordering provider’s office. It will be your responsibility to ensure the results were received by your ordering provider’s office.
Follow-Up: You are responsible for follow-up with the ordering provider’s office regarding the results of your lab work and/or
for any medication adjustments that may be needed. Student Health will
not contact you or your provider’s office regarding the results.
Reoccurring lab work (e.g. lab work to be done weekly, monthly, etc.):
We will be glad to set up your future lab appointments. If you choose
not to schedule, or you miss your lab appointment(s), Student Health
will not contact you to reschedule or follow you to see that you are
compliant with your ordering provider’s instructions. It will be your
responsibility to call Student Health at (252) 328-6841 to reschedule.
