There are three ways to schedule, depending on what type of appointment you need:
If you cannot keep your appointment, please make sure you cancel as soon as possible, as far ahead of your appointment time as you can. You can cancel by calling (252) 328-6841 option 1, or you can cancel online as well via our Online Student Health portal. If you miss your appointment without canceling at least 1 hour in advance of your scheduled time, you will be considered a "no show/late cancellation" and will be assessed a $20.00 charge to your university account at the cashier's office.
Important information to know about SHS appointments
Patients must present their ECU 1Card upon arrival. No exceptions. Patients who do not have an ECU 1Card will be directed to the ECU 1Card office for a temporary card.
Arrive 15 minutes early for appointments. You will be asked to reschedule if you are late as it is SHS policy to cancel appointments if the patient is tardy.
We want you to be as comfortable as possible during your visit so if you prefer either a male or female provider, tell the appointment staff your preference when you schedule or pay attention to provider names if scheduling online (our providers are also listed with pictures on our Meet Our Staff page if you are looking for a particular provider).
For physicals, bring any necessary forms or paperwork you need filled out. If any areas require your answers, come to your appointment having already filled in the information.
For a Pap smear or gyn exam, avoid intercourse, douching or vaginal creams for 24-48 hours prior to your appointment.
For appointments involving screening of sexually transmitted infections, do NOT urinate for at least one hour before your appointment.