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How to Schedule a SHS Appointment
ECU Student Health Service works just like private doctors’ offices do—most patients are seen by appointment.  While we will certainly see urgent problems like asthma attacks, lacerations, acute injuries, allergic reactions, and burns as walk in triage patients, all routine illnesses and medical issues must have an appointment.  SHS cares for between 150-250 patients every day so our appointments are in high demand.

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Make an appointment

There are three ways to schedule, depending on what type of appointment you need:  

  • online, by visiting our Online Student Health portal starting at 5am each day Monday-Friday. Some types of appointments cannot be made online; if you do not see a choice that fits your medical issue, please make your appointment by phone or in person.

  • by phone, by calling (252) 328-6841 option 1, from 8am-5pm Monday-Friday.

  • in person, by visiting the "Appointments" office inside of SHS, 8am-5pm Monday-Friday.
     

Canceling appointments 
If you cannot keep your appointment, please make sure you cancel as soon as possible, as far ahead of your appointment time as you can.  You can cancel by calling (252) 328-6841 option 1, or you can cancel online as well via our Online Student Health portalIf you miss your appointment without canceling at least 1 hour in advance of your scheduled time, you will be considered a "no show/late cancellation" and will be assessed a $20.00 charge to your university account at the cashier's office.

 
Important information to know about SHS appointments
 
Patients must present their ECU 1Card upon arrival.  No exceptions.  Patients who do not have an ECU 1Card will be directed to the ECU 1Card office for a temporary card.  
 
Arrive 15 minutes early for appointments.  You will be asked to reschedule if you are late as it is SHS policy to cancel appointments if the patient is tardy.
 
We want you to be as comfortable as possible during your visit so if you prefer either a male or female provider, tell the appointment staff your preference when you schedule or pay attention to provider names if scheduling online (our providers are also listed with pictures on our Meet Our Staff page if you are looking for a particular provider).  
 
For physicals, bring any necessary forms or paperwork you need filled out.  If any areas require your answers, come to your appointment having already filled in the information.
    
For a Pap smear or gyn exam, avoid intercourse, douching or vaginal creams for 24-48 hours prior to your appointment. 
 
For appointments involving screening of sexually transmitted infections, do NOT urinate for at least one hour before your appointment.

East Carolina University Student Health Service
1000 East Fifth Street | Greenville, NC 27858-4353 USA
(252) 328-6841 | Contact Us
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