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Click Gear on Alert box >  Select 'style' > Change 'Class Name' to 'alert-on'

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Click Gear on Alert box >  Select 'style' > Change 'Class Name' to 'alert-off'

ECU Transit: SafeRide - Using SafeRide

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Using SafeRide

Transloc Is Here!

Scheduling a ride with ECU Transit just became easier than ever with the help of Transloc and the Transloc Rider App. The Transloc Rider App enables users to quickly schedule a ride through ECU Transit SafeRide using any smart phone or device. Click the link below to download the user guide and begin scheduling rides today!

Click Here: Transloc Rider App How To Guide(PDF)

Wait! Before Scheduling A Ride...

Service does not operate during most holidays or school breaks; please see the Transit service calendar for any changes to normal service hours. A valid ECU 1 Card is required to ride; only one guest is allowed per valid 1 Card. Vans are only permitted to wait up to three minutes before canceling your pick up as a no show. Dispatchers answer phone calls on a first come, first serve basis and cannot schedule rides in advance.

How to Ride

Getting around with SafeRide is easy and faster than ever! Here's how it works:

  1. When you need to get picked up, schedule your ride via the Transloc Rider App or dial 252-328-RIDE (7433).
  2. Be ready to give your name, pick up location and drop off location. We'll need this information for everyone who is riding, including guests.
  3. You'll be given an approximate wait time via the Transloc Rider App or from a dispatcher over the phone or through text message; be sure to get to your pick up location a few minutes early and wait where you're visible to the driver.
  4. A message will be sent via text when your SafeRide vehicle is on the way.
  5. Have your ECU 1 Card ready! Once the van arrives, show it to the operator before boarding.