Interpreting/Transliterating Policies and Procedures
Faculty/Staff and University Patrons
Upon request, Disability Support Services will provide interpreting services for meetings, plays, presentations, or other functions sponsored by the University. Interpreter request forms should be submitted to the Assistant Director no later than one week prior to the event. Request forms are available outside of Slay 138 or on the DSS website at http://www.ecu.edu/studentlife/dss. Request forms should be filled out as completely as possible to ensure that the appropriate interpreters will be provided. Requests received less than one week before the scheduled event will be honored if possible.
Cancellation of Interpreters/No Shows
Interpreters will wait 15 minutes for every hour of an assignment up to a 45 minute maximum. (Example: If an event is 1 hour, the interpreter will wait for 15 minutes. If the event is three hours, then the interpreter will wait 45 minutes.
In the event that an interpreter fails to show up for an assignment, the individual should contact DSS as soon as possible. If available, a replacement will be sent or other attempts will be made for other accommodations.
Team interpreters are used for assignments 1.5 hours or longer, in situations when an interpreter works for 2 or more consecutive one-hour assignments, or as deemed necessary by the working conditions.
Assistive Listening Devices
Hard of Hearing individuals may check out an Assistive Listening Device (ALD) for use in the classroom or elsewhere on campus. They may be checked out on a short-term (day/week) or semester basis. As early as possible in the semester, make an appointment with the Assistant Director.
Telecommunication Device for the Deaf (TDD/TTY)
Individuals may use the TDD/TTY in the office of DSS during normal hours (8:00am-5:00pm Monday-Friday) or contact Relay NC at 711 in order to communicate with campus offices and departments. We have several that can also be checked out on a short-term (day/week) or semester basis.
While DSS will consider individual preferences in the assignment of interpreters, it reserves the right to make all interpreter assignments. These assignments are in DSS’s sole discretion and may be based upon many factors which may include, but may not be limited to, availability, certification, qualification and the appropriateness of the request based on actual or perceived conflicts of interest.