If I receive a prescription from a Student Health Service provider must I get it filled at the Student Health Service Pharmacy Department?
No, prescriptions from Student Health Service providers may be taken to any pharmacy to be filled. Our pharmacy department acts often as a cheaper source for prescription items for patients. Please check with our pharmacy regarding medication prices and availability.

Where are you located?
We are located inside the front entrance to Student Health Service across from the registration desk. The Student Health Service building is between Flanagan and Joyner East.

Do you take insurance for prescription medications?
We currently only accept insurance plans administered by ECU Student Mega Life, NC State Employees PCS, Advance PCS, PCS, BCBS of NC, and Caremark. If we do not accept your insurance plan, ask our pharmacy department for a price on your particular medication. Many times our prices are cheaper than what you would pay for the same medication with your insurance at an outside pharmacy. Know your co-pay for brand and generic medications so you can then compare this price to what our prices are for your medication.

Are your medications cheaper or more expensive than if I went to a retail pharmacy (i.e. Eckerds, CVS, Wal-Mart)?
Most of our medications are cheaper than a retail pharmacy if you don't have an insurance plan with a prescription co-pay. Due to low overhead and contract pricing we can offer medications and over the counter products at a reduced rate. If you have an insurance plan with a prescription co-pay please ask our price for your medication and compare it with your insurance co-pay price. You will need to know your prescription co-pay for brand and generic in order to compare prices. We do not accept all insurance plans for medications. If your insurance plan is one we do accept, you will pay your standard copay or the actual "cash" price of the medicine, whichever is cheaper.

How do I get Emergency Contraception (Morning After Pill)?
You can purchase the Emergency Contraception Pill from the pharmacy.  This product is available for female ECU Students of faculty staff only.

If I have a new prescription from a doctor's office (not Student Health) can I get that filled at your pharmacy?
Sure, just bring in the new prescription and we will gladly fill the medication if the medication is carried at the Student Health Service Pharmacy. Some manufacturer and or insurance restrictions regarding quantities may limit your purchase to a 3 month supply of medication per 90 days. Due to limitations of cost, budget and space we cannot carry every prescription product available.

Can I get my current prescription from another pharmacy filled at your pharmacy?
Yes, if your current prescription is a medication we carry and has valid refills still available, we can call and transfer that prescription to our pharmacy department. Please call us in advance and give us your name, birth date, medication name, and the pharmacy's phone number which presently fills your prescription. It is also helpful to have your prescription number for that medication.

How can I pay for my Prescription or Over the Counter medication at the Student Health Service Pharmacy Department?
We accept cash, personal checks, MasterCard,Visa or if you are a student you may charge the medication to your cashier's account at the cashier's office. The last option allows the bill to be deferred until the next billing cycle but please be aware that any dollar value left at the cashier's office can block your ability to do university related activities such as registering for classes, or graduation. Please pay your bill at the cashier's office in a timely manner.

Why does my birth control pill cost a higher price than my roommate's who uses a different brand of pill?
Some medication brands are available on a reduced or contracted price, while others are not. The medication manufacturer determines the pricing and may provide a lower cost product for students who don't have insurance. These special "contract price" items are very typical from birth control manufacturers but are not available for every birth control product. These prices are only available to ECU students, without insurance. Please check with the pharmacy concerning a price for your specific medication and please identify yourself as a student or ECU employee to obtain the correct price quote.

If I send my prescription bill to my account at the cashier's office, will my parents be able to see what medicine I am taking?
No, the charge shows up as a pharmacy charge only and does not list the medications name or reason for taking the medication.

What are contract prices such as contract priced birth control pills?
Certain manufacturers provide us with lower than usual prices for certain medications. These medications are intended to be sold only to students without insurance and are at a lower cost to help students afford otherwise high priced medications. Manufacturers can choose at anytime to discontinue this special pricing for their products which forces us to purchase the products through normal distribution warehouses at usually a higher price.

What Prescriptions and Over the Counter Medicines do you carry?
We carry a wide range of prescription and over the counter items for acute care purposes only. Due to contractural arrangements and limits of space most chronic care medication prescriptions are referred out to local pharmacies. For questions concerning prescription or over the counter items we carry. Please call (252) 328-6793.

If you don't carry a medication that I need, can you stock it for me so I can get it at the Student Health Service Pharmacy?
Due to limitations of cost, budget, and space we cannot offer every medication needed by patients. We regularly review our Prescription Medication list and add and delete items as usage trends change. Please call to check and see if we carry your medication and find out its cost to you (252) 328-6793.

If I have graduated from ECU can I still get my prescriptions filled at the Student Health Service Pharmacy?
Due to anti-trust laws and contract agreements with manufacturers we cannot fill new prescriptions or grant refills after graduation. We will allow you to use our services up to one month after graduation, during this time you should look for another pharmacy to establish your prescription account with. If you still have an active prescription at the Student Health Service Pharmacy Department with allowable refills we can transfer that prescription to a pharmacy of your choice. Please have that pharmacy call us to perform a prescription transfer.