All enrolled students are encouraged to visit any Pirate Techs location if experiencing a computer problem. However, some issues require a call to the manufacturer.
Initiative Macintosh laptops include a 1-year limited hardware warranty with more options as well. We also offer for purchase 3-year AppleCare, 4-year AppleCare and 4-year Safeware warranties.
AppleCare Warranty Details
Accidental damage not included through Macintosh. Contact Pirate Techs Student Computing Support Center or Dowdy Student Stores for options
Battery warranty for 1 year from purchase
Phone support: 1-800-275-2273
Dell laptops come with a 3-year limited hardware warranty, In-Home Service after remote diagnosis + Accidental Damage
Lenovo ThinkPads include 3-year Depot warranty. We offer a 3-year Accidental Damage Protection and a 4-year Depot + 4-year Accidental Damage Protection on all units
Lenovo Limited Warranty Details
Lenovo ThinkPad Protection (Accidental Damage) Details
Lenovo Product Support
Speak with a support specialist directly by calling 1.800.IBM.SERV.