Information Computing and Technology Services

Faculty and Staff Information

Exchange Account

An employee's Exchange account includes email, calendar, contacts and tasks. This information is maintained on the server for 24/7 access, on or off campus. Accounts are 1GB, and users log in using their PirateID/passphrase. The Exchange servers are backed up daily. If the 1GB storage limit is reached, a user can no longer send or receive email.

Piratemail - Web browser access

Access email, calendar, contacts, tasks and public folders through a browser at

Outlook 2010, 2011, 2013

Microsoft Outlook is the email management client configured on university-owned computers.

Cached Mode

Mailbox items are synched between the Exchange server and ECU computer to allow working offline. Visit the cached mode page for more information

Outlook Personal Folders

Outlook personal folders allow users to organize email messages on their computer system. Messages saved in personal folders do not follow ECU's automatic archiving standard, and since they only reside on the user's computer, these items are not accessible through Piratemail.

Email Archive (Vaulting)

Email vaulting archives messages and attachments from the Exchange mailbox to an online storage area called a "vault." Faculty and staff Inbox and Sent Items and RSS Feeds are automatically archived to:
  • Follow ECU's e-Discovery Rules
  • Provide more space in the inbox
  • Allow for easier retrieval of information later
Please note that Enterprise Vault is different from the Outlook autoarchive feature, which saves mail items to your computer; Enterprise Vault archives items to a network storage vault. After logging in to the vault, a user can search for and retrieve an old message. It is recommended that you turn off the Outlook autoarchive feature. For more information on your email vault, please visit the email vaulting web page.

IronPort Spam Filter

IronPort email spam filter screens and quarantines suspicious messages before they reach your inbox. These types of messages include unsolicited spam email that may contain viruses or inappropriate content. Visit the spam filter web page to learn more about managing your spam filter account or to report spam email.

Mailbox Purge

For more information, visit the ECU Email Purge Policy page.

Alumni Email

ECU alumni email is a web-based service provided by Microsoft Office 365. Students are eligible to choose their email address upon applying for graduation. Features include:
  • a lifelong email account
  • choice of username
  • OneDrive business-class storage (25GB)
  • Microsoft Web apps
  • Lync Online with instant messaging and online video/audio meetings
For more information, visit the Alumni email web page to learn more.


Faculty and staff retirees are allowed to reactivate their ECU email account within six months of their last work day by following the steps below. The account must be used at least once a year. Accounts not reactivated within the six-month period are deleted. This process also applies to faculty hired semester by semester.
  1. Go to
  2. Enter the PirateID and the captcha text
  3. Press Next.
  4. Type ECU ID (Banner number)
  5. Answer four user-unique questions
  6. Follow the rest of the prompts to reactivate your account
  7. For more information, see these printable pdf instructions

Account Deactivation Process

The supervisor of an exiting employee is responsible for requesting privilege termination through the Account Termination Request form. For questions regarding this policy, please contact ECU Human Resources.

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