Newly-hired faculty and staff receive a username, or PirateID, that allows access to secure sites such as email, Blackboard, Banner, Pirate Port and more. PirateID accounts are activated, security questions are set and the passphrase created through the Pirate ID (PID) auto-registration system. To learn more about PirateID activation, see this step-by-step tutorial.
Each user is required to change his/her passphrase every 90 days.
If a user's passphrase locks and must be reset, a user can stop by the Walk-in IT Help Desk—have a picture ID handy—or use the passphrase maintenance system (PID) for a self-service reset.
Passphrases are locked if they are not changed by the 90-day deadline. The PID system is also useful in retrieving a forgotten passphrase.
PLEASE NOTE: Unlike active employees, prospective employees have accepted a position but are not yet active in the Banner system. Prospective employees are assigned a PirateID that expires after 45 days. To extend a prospective employee's PirateID account past the initial 45-day window, departments should call the IT Help Desk at 252.328.9866 | 800.340.7081.
ECU has three wireless networks. Buccaneer is the secure network automatically configured for ECU-owned faculty and staff mobile laptops and Mac devices. The Pirates network is used for mobile devices and student laptops. Campus Living supports residence halls.
When away from campus, faculty, staff and students connect to on-campus resources, such as Piratedrive, through a Virtual Private Connection. After the easy, initial setup, log in using this secure connection from anywhere with just a click!
While all ECU employees are welcome to participate in social media—Facebook, Twitter, Yammer—ITCS encourages everyone who participates in and contributes to online commentary to understand and follow ECU's social media guidelines and the university's social media regulation.
Microsoft Windows SharePoint provides a virtual space for your team or department to communicate, share documents and work together on projects. Submit an IT Help Desk service ticket to request a site.
See the list of ECU-supported software. Most applications have ITCS consultants and teams assigned to provide support. Visit the statistical software page to learn more about the packages we offer to faculty, staff and students.