ITCS Notifications

Downtime: Multiple web based systems

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, Nov. 8, 7:00am-12:00 noon

Several of our web based services will be will be unavailable on Sunday morning, Nov 8 while we perform upgrades during our normal maintenance window.

Systems affected include:
ithelp.ecu.edu
Winmedia.ecu.edu
Myweb.ecu.edu
Core.ecu.edu

Downtime: Virtual Computing Lab (VCL)

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, Nov. 8, 8:00am-10:00am

A portion of the Virtual Computing Laboratory (VCL) will be unavailable on Sunday morning, November 8, while we perform upgrades during our normal maintenance window. Option 1 (Apache VCL) will be unavailable during this time, Option 2 (VCL-Citrix) will not experience any downtime.

Downtime: Xtender

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, Nov. 8, 7:00am-Monday, Nov 8, 6:00am

Banner Xtender will be unavailable beginning Sunday morning at 7:00am through Monday morning at 6:00am while we perform upgrades to the system.

Downtime: ECU Website, PirateDrive, Blackboard

Wed, 4 Nov 2009 00:00:00 GMT

When: Friday, Nov. 13, 10:00pm-12:00 midnight

ITCS is announcing downtime to multiple systems (including Blackboard, PirateDrive and the ECU website) to perform necessary maintenance on Friday evening, Nov 13.

The following systems will be affected by this downtime: Piratedrive "U" drive home directories, Piratedrive departmental directories, Banner home directories, Blackboard, Banner Xtender archived images, medical images through Centricity, and the following servers: CSDI-R, GRINCHWEB, HSL-GLADIATOR, HSL-MTS, JSCANNING, RADONCP, TECSERVER, AND VCL images housed on Piratedrive.

Downtime: Onestop, ODS

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, November 15, 6:00am-8:00am

Onestop and ODS will be unavailable on Sunday morning, November 15, while we perform upgrades during our normal maintenance window.

Downtime: Banner, E-Procurement

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, November 15, 6:00am-11:00am

Banner and E-Procurement will be unavailable on Sunday morning, November 15, while we perform upgrades during our normal maintenance window

Downtime: MyWeb

Wed, 4 Nov 2009 00:00:00 GMT

When: Sunday, November 15, 9:00am-9:30am

MyWeb.ecu.edu will be unavailable on Sunday morning, November 15, while we perform upgrades during our normal maintenance window.

Help Desk Phone Service

Tue, 3 Nov 2009 00:00:00 GMT

Tuesday, 11-03-09, 9:00pm - The IT Help Desk Phone service (328-9866) will be temporarily unavailable from 9:00pm-9:45pm tonight.

Onestop Downtime

Mon, 2 Nov 2009 00:00:00 GMT

Monday, 11/2/09: Onestop will be unavailable from 12:00noon-12:10pm

System Downtime: Onestop

Mon, 2 Nov 2009 00:00:00 GMT

When: Monday, November 2, 12:00 noon

Onestop will be unavailable today from 12:00 noon till 12:10pm while we perform emergency maintenance to the system

ECU ITCS Security Alert:

Mon, 2 Nov 2009 00:00:00 GMT

Do Not Reply to the “YOUR MAILBOX HAS BEEN DE-ACTIVATED” Phishing Scheme
Date: Monday November 2, 2009.

WARNING! Yet another Email Phishing Scheme has hit the campus. This Phishing scheme warns victims that access to their mailbox has been limited. It requests the victims send their User Name and password and email address to prevent de-activation of their mailbox.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet. ECU ITCS will NEVER ask you for your password. Scams purporting to be from ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although MailMarshall blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don’t open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it!

If you have provided personal or sensitive information in response to an e-mail scam and don’t know what to do, please contact ECU’s IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, www.ecu.edu/itsecurity for examples of e-mail scams and additional information on avoiding them.

Please spread the word by sharing this information in your departmental meetings. Let’s avoid becoming victims to e-mail scams!

Onestop has a slow response time

Fri, 30 Oct 2009 00:00:00 GMT

Friday, Oct 30, 11:15am

Due to heavy usage the Onestop is responding slowly. We are aware of the issue and working to improve the response time.

Downtime: ECU Website

Thu, 29 Oct 2009 00:00:00 GMT

When: November 1, 8:00am-8:30am

ITCS is announcing downtime to the Commonspot web server to perform an upgrade during the normal maintenance window.

During this upgrade the ECU Home page, www.ecu.edu will be accessible, but other sections of the website may experience intermittent availability as the upgrade occurs. Web authoring through the Commonspot system will not be available during this time.

Windows 7 not yet supported on ECU campus

Mon, 26 Oct 2009 00:00:00 GMT

Information Technology and Computing Services (ITCS) is currently evaluating Windows 7 (Microsoft's newest operating system) to ensure its compatibility with ECU systems, various software programs and online applications.

We are excited about the new and improved features Windows 7 offers; as a friendly reminder, however, Windows 7 is not yet a supported operating system for the university community.

Please do NOT install Windows 7 and avoid purchasing new computers with Windows 7 installed until we announce that we have completed our evaluation and can provide proper support.

Thank you,
Information Technology and Computing Services

Downtime: ECU Blogs

Wed, 21 Oct 2009 00:00:00 GMT

When: Sunday, October 25, 9:00am-9:15am

ECU Blogs will be unavailable from 9:00am till 9:15am on Sunday morning while we perform updates to the systems during our normal maintenance window.

E-mail downtime for fac/staff (KIL-ZZZ)

Tue, 20 Oct 2009 00:00:00 GMT

E-mail will be unavailable for faculty/staff with last names KIL-ZZZ from approximately 12:20 – 12:30pm today, October 20, 2009 while emergency maintenance is being performed. During this emergency downtime, any messages sent to you will be queued and delivered once e-mail is available. We regret any inconvenience this may cause and appreciate your patience as we work through the issue.

Downtime: ECU Blogs, Wiki, VCL

Fri, 16 Oct 2009 00:00:00 GMT

When: Sunday, October 18, 8:00am-10:00am

ECU Blogs, Wiki, and VCL (Virtual Computing Lab) will be unavailable from 8:00am till 10:00am on Sunday morning while we perform updates to the systems during our normal maintenance window.

ECU STUDENTS: Evaluate new e-mail

Wed, 14 Oct 2009 00:00:00 GMT

We’ve heard from many of you that you need bigger mailboxes and more file storage space. So, in response to your requests, we’re now evaluating Outlook Live as a possible replacement for student e-mail. Outlook Live offers a HUGE mailbox and 25gb of “SkyDrive” space for storing files, in addition to many other useful features!

We’d like YOU to try Outlook Live, too, and let us know what you think. By participating in ECU’s evaluation of Outlook Live, you can even have a say about the name of ECU’s new student e-mail.

At this time, the evaluation is only open to enrolled students who are NOT also classified as faculty, staff, or graduate teaching assistants.

There are a few other things you need to know before signing up.

Go to http://www.ecu.edu/itcs/email/outlooklive.cfm for details and to sign up.

The Outlook Live Evaluation is only open to 500 students, so please…Sign.Up.Now! =)

test

Tue, 13 Oct 2009 00:00:00 GMT

system name will be unavailable from 9:00 a.m. to 10:00 a.m on 10/1/2008 while explanation for downtime.

Network connectivity issue resolved

Mon, 12 Oct 2009 00:00:00 GMT

Monday, Oct. 12, 1:00pm

The network connectivity issue we experienced earlier today has been resolved. If you experience any additional problems please contact the ECU IT Help Desk.

We apologize for any inconvenience and thank you for your patience as we worked to resolve the problem.

Network Connectivity issue

Tue, 13 Oct 2009 00:00:00 GMT

10-12-09, 11:30am

The network connectivity issue we experienced earlier today has been resolved. If you experience any additional problems please contact the ECU IT Help Desk.

We apologize for any inconvenience and thank you for your patience as we worked to resolve the problem.

Downtime: Banner, Onestop

Fri, 9 Oct 2009 00:00:00 GMT

When: Sunday, October 11, 6:30am-12:00 noon

Banner and Onestop will be unavailable Sunday morning from 6:30am till 12:00 noon while we perform upgrades during our normal maintenance window.

Downtime: ECU Blogs, Wiki, VCL

Thu, 8 Oct 2009 00:00:00 GMT

When: Monday, October 12, 8:30am-9:30am

ECU Blogs, Wiki, and VCL (Virtual Computing Lab) will be unavailable for about an hour on Monday morning while we perform maintenance to the systems.

Downtime: ECU E-mail on 10.11.09

Wed, 7 Oct 2009 00:00:00 GMT

Users affected: All users
When: Sunday, October 11, 2009 / 10:00am – 12:00 noon

ITCS is announcing downtime the e-mail system to perform updates during our normal maintenance window. Users will experience brief, intermittent outages on Sunday morning between 10:00am and 12:00 noon. Any messages received during this time will be queued and delivered upon the completion of the maintenance.

test1

Tue, 6 Oct 2009 00:00:00 GMT

test4

test

Tue, 6 Oct 2009 00:00:00 GMT

test3

Taho wireless network is being renamed Pirates

Wed, 7 Oct 2009 00:00:00 GMT

WHO: ECU faculty, staff and students currently using the Taho wireless network
WHEN: Monday, October 12, 2009 at 6:00am
WHERE: Campus-wide

ECU’s guest wireless network, currently named Taho, is being renamed Pirates on Monday, October 12, 2009.

After the Pirates name is implemented, ECU wireless users will need to select Pirates the first time they use it, but afterwards should not notice any change to your login routine. Users will log into the Pirates wireless network through Cisco Clean Access Agent software or an Internet browser.

This change will not affect ECU owned computers, only personally owned laptops connecting to the ECU wireless network.

For additional information visit www.ecu.edu/itcs/wireless

Downtime:ECU Network, Multiple systems on 10.12.09

Mon, 12 Oct 2009 00:00:00 GMT

When: Monday, October 12, 5:00am-6:00am

ITCS is announcing intermittent downtime to the campus network on Monday morning, Oct 12 between the hours of 5:00am and 6:00am while we perform necessary upgrades to the campus network.

During this time internet access will be intermittent, and access to online systems will be unavailable for intermittent periods.

Downtime: VoIP Phone Service on 10.9.09

Wed, 7 Oct 2009 00:00:00 GMT

When: Friday, October 9, 9:00pm – Saturday, October 10, 9:00pm

ITCS will be upgrading the VoIP Phone system on Friday October 9th from 9:00 pm until Saturday October 10th at 9:00 pm. Phone service will be sporadically up and down during this upgrade.

All services dependant on the VoIP phones system may experience brief interruptions during this upgrade. This may include Emergency Blue Light Phones, Elevator Phones, fire alarms, alarm systems (panic buttons), as well as your Cisco Desk phone.

We apologize for any inconvenience this outage may cause, but the upgrade is necessary for continued vendor support and new feature deployment. If you have any questions relating to this upgrade please feel free to contact Chris Mayo at 328-9017.

Downtime: ECU Website-CANCELLED

Mon, 12 Oct 2009 00:00:00 GMT

Previously announced downtime for the ECU website on Oct. 11 has been cancelled.