Microsoft Lync is an easy-to-use and versatile communication tool.
Available to students, faculty and staff, Lync integrates seamlessly with email, calendar and the ECU address book to allow instant text messages, video conferences, online presentations and more. Lync also allows collaborative desktop sharing for quick project edits and live brainstorming.
One of the most-requested Lync features is the ability to invite non-ECU participants to a meeting or presentation.
Information on this page:
Start an instant message (IM) text conversation
Find a contact
Type a name into the find someone text box. Click the plus (+) sign to add that person to a contact group.
Easily determine someone's availability by checking for a green bar next to their avatar (picture). Red or yellow indicates that person is unavailable. Presence is determined by your calendar, but can be manually changed through Lync.
Instant message a contact
Double-click or right-click a contact name and type your message into the IM text box. Enter sends the message. To include multiple contacts – click the invite more people link in the meeting interface to add more people to the conversation.
Right-click a user's name in an email to add his/her name as a Lync contact.
From an open Word, Excel or other Office document, choose Review and then send through an instant message from the Share tab.
Add others to an online meeting
In the IM dialog box, click the People Options down arrow and choose the Invite by Name or Phone Number option. Your Contacts open.
Organize an online meeting
Meet Now feature
Open Lync and click the Meet Now option under settings.
Send email invitation
From Outlook, open the Online Meeting option (Home tab >> New Items button >> Online Meeting). Add the email address of each participant (even non-ECU), add an agenda or notes, and check that the Join Meeting link is in the body of the email.
It's also a good idea to let participants know they need a headset, webcam or other hardware. Participants may also need to install software if they do not have the Lync program. (see below).
Set meeting options
Before a meeting, configure how participants enter the meeting, other presenters besides yourself, and more through the Lync Meeting Options dialog box.
Record a meeting
Make sure to follow Lync security guidelines. Let participants know they are being recorded and obtain a signed release form for each participant, if appropriate.
Join an online meeting
Click the Join Meeting link in the email invitation. Internet Explorer as the default browser works best and allows the link to open in the Lync client. Other browsers only open the meeting using the Web app with no audio or video options.
Click the meeting entry in the Exchange calendar.
MS Attendee (Windows only)
For those Windows users without the Lync application, Attendee has most Lync features: video, audio and desktop sharing. Participants click the Help link in the invitation for installation. It is recommended this be done before the meeting begins.
Attendee will automatically join subsequent meetings.
Web App (Windows or Mac)
Text and desktop sharing only; no video, audio or PowerPoint presentations.
Participants who do not have Lync or Attendee installed can join a meeting through the Web app. Click the Join Meeting link, and the Web app automatically joins the conference.
The Help link opens further instructions.
A participant may be prompted to install the Microsoft Silverlight browser plug-in.
Pop-ups need to be allowed for the meeting site.
Share the desktop
Open the stage
From the Share drop-down menu, choose Open Stage.
Share a program or presentation
Once shared, participants can edit a spreadsheet or document together, show a video or PowerPoint presentation.
Open a whiteboard
Participants brainstorm simultaneously using the whiteboard. Annotation tools are at the bottom of the window.
Conduct a poll
Ask the participants' opinion!
Give control of your desktop
Allow other participants to begin presenting your open document using their mouse and keyboard. Stop sharing at any time with the click of a button.
Lync is part of the software image for ECU-owned systems. The download is also available from the ECU Download Center (on campus).
For home use, faculty/staff can purchase a work-at-home Office 2013 suite from the Dowdy Student Store which includes the Lync client.
Students can install Lync through their Office 365 email account and Lync 2010 or 2013 is a part of the free Microsoft4Students software package. For more information on using the student version of Lync, visit the student page (coming soon).
Want to go mobile? See the Lync support mobile client page for instructions. Participation is through text only.
Please note that the 2013 mobile version does not currently work for users. Also, neither Lync 2010 nor 2013 allows dialing in to a meeting through a phone number at this time. Remember that your passphrase must be reset every 90 days!
Upgrading to Office 2013 (Windows)?
You will need to uninstall Lync 2010 before upgrading to Lync 2013. This can be done through the Windows Control Panel.
Text through mobile (phone features not yet available)