View the software and tool accessibility exemption and exception criteria
If you require assistance with reviewing the accessibility of a software or application, submit the
Software Accessibility Review Form.
If the VPAT or other documentation does not provide the product's accessibility level or the accessibility level cannot be determined, a manual check is performed using a variety of assistive technologies such as keyboard-only access, a screen reader, voice activation and enlargement software. Here are the criteria reviewed:
Determines whether or not visually impaired or color blind users can work with the software. We also look for infractions in how content animates or flashes.
Checks that areas are adequately labeled so those who cannot see are able to determine the function of the content. Includes buttons, links, image maps, drop-down menus and combo boxes and is especially important for any operation that contains a form or survey.
Tests all controls using the keyboard only (no mouse). The focus should be clearly visible, and the order in which the focus moves around the screen and/or the tab order is correct.
Checks that player controls are present for keyboard and assistive technology access. We also review incorporated content to determine if there is accurate captioning or possible transcripts of verbal content.
Ensures that structural designs which provide landmarks for navigation by keyboard and assistive technology are present. Headings, menus and targetable areas like combo boxes and buttons should provide access to the top level menus as well as any submenus as well. Document flow and tables with column and table headings are also part of this evaluation.
Measures how well an operation can be controlled using voice-activated software. Frequently, operations within a software can be reached but a problem occurs when internal content is altered causing a loss of focus for the voice input technology.