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System Status

All Systems Operational

All major ITCS services are operating normally. If you are experiencing problems or wish to report an outage, please Contact Us.

Maintenance

ITCS Notification: Operational Data Store (ODS) and Data Warehouse

Posted: October 20
Systems: Operational Data Store (ODS) and Data Warehouse
When: Saturday, October 21st from 8:00am to Sunday, October 22nd at 6:00pm
Description: The Operational Data Store (ODS) and Data Warehouse will be unavailable on Saturday, October 21st from 8:00am to Sunday, October 22nd at 6:00pm while ITCS performs updates on the system. Other services that rely the ODS, including ecuBIC reporting, will also be unavailable during this time.

ITCS Notification: KRACK - New Wireless Security Flaw Reported

Posted: October 17
KRACK - New Wireless Security Flaw Reported

What is it?
We wanted to make you aware of a recently-discovered flaw in WPA2, the Wi-Fi security protocol in use by most wireless devices. This vulnerability may allow an attacker to break your encryption and intercept information sent wirelessly. Fortunately, the attacker must be close enough to intercept the Wi-Fi signal and can only intercept information in transit between the wireless device and the WiFi network. These factors reduce, but do not eliminate, the risk.

What are we doing?
ITCS is currently working with its vendors and will implement security fixes as they are made available. ITCS is also monitoring the ECU network to detect and respond to any attack that may be designed to exploit this flaw.

What can you do?
If you are sending sensitive data over any Wi-Fi network, use the ECU VPN (Virtual Private Networking - http://www.ecu.edu/itcs/help/vpn) service. As an alternative, you may send sensitive data wirelessly using your cellular data service provider or you can ensure you are physically connected (i.e., hardwired) to the internet.

All faculty, students, and staff are encouraged to update their personally-owned devices, such as laptops, smartphones, tablets, and home wireless routers when vendor-verified software upgrades are released. For personal devices, you will need to contact your service provider or device vendor for assistance with the security updates.

Need help?
Contact the ITCS Help Desk at ithelp@ecu.edu or 328.9866 for more information and for assistance. You can also chat with an IT representative by visiting http://www.ecu.edu/itcs/ and selecting 'Chat Now'.