"providing the right knowledge to the right people at the right time so they can make the best decisions." - Gordon Petrash

What is Knowledge Management (KM)?

Knowledge Management defines a process in which the institution identifies, collects, evaluates and integrates information to communicate knowledge in support of decision making and institutional effectiveness.

Why is KM important?

Through the establishment of Knowledge Management systems and processes, ECU will be able to ensure the use of accurate,consistent, and reliable data to the campus community. An outcome of effective Knowledge Management processes will be more precise definition of the critical data needs of the University, to:

  • Inform

    • Administrators and faculty of their progress toward reaching key performance indicators
  • Improve

    • Feedback to identify opportunities for improvement
  • Support

    • Campus decision-making processes
  • Demonstrate

    • Institutional effectiveness that aligns with institutional priorities to stakeholders and accrediting agencies

How will KM make a difference at ECU?

Knowledge management will position the university to apply systematic processes to find, understand, and use knowledge to create value and demonstrate results in support of the ECU Mission and stated goals and objectives.

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