Laupus Library
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Our Circulation Policies

Laupus Library borrowers need to provide a form of identification in order to check out materials. ECU faculty, staff, and students should use their ECU 1 Card. Borrowers who are not affiliated with ECU (AHEC affiliates, Vidant Health employees, Pitt Community College students or staff, Beaufort Community College students or staff) will receive a library card after visiting our service desk and registering for a library account.

Visit our Access Services department for more information on our borrowing policies.

 Table of Contents

  1. Borrowing Privileges and Loan Periods
  2. Renewing Materials
  3. Fines
  4. Damaged and Lost Materials
  5. Fine/Lost Book Fee Appeals
  6. Requesting an Item that is Checked Out
  7. Missing Items
  8. Headphones on Reference Computers

1. Borrowing Privileges and Loan Periods

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ECU Undergraduate Students

  • Cost of Borrowing: Free
  • ID Required: ECU 1 Card
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

ECU Graduate Students

  • Cost of Borrowing: Free
  • ID Required: ECU 1 Card
  • Books: Fixed due date for last day of classes for end of Spring and Fall semester, renewals must be in person
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

ECU Medical Students

  • Cost of Borrowing: Free
  • ID Required: ECU 1 Card
  • Books: Fixed due date for last day of classes for end of Spring and Fall semester, renewals must be in person
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

ECU Staff

  • Cost of Borrowing: Free
  • ID Required: ECU 1 Card
  • Books: Loan for one year with due date at end of Spring semester, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: Not able to check out
  • Journals: Not able to check out

ECU Faculty (including retired faculty)

  • Cost of Borrowing: Free
  • ID Required: ECU 1 Card
  • Books: Loan for one year with due date at end of Spring semester, unlimited renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: 24 hour loan with no renewal
  • Journals: Loan for 3 days with no renewals

Vidant Health/Medical Residents

  • Cost of Borrowing: Free
  • ID Required: Vidant Health ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Loan for 3 days with no renewals

Pitt Community College Students

  • Cost of Borrowing: Free
  • ID Required: Pitt Community College ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

Health-related Community College Students (non-PCC)

  • Cost of Borrowing: Free
  • ID Required: Valid School ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

Eastern AHEC/Outreach

An Eastern AHEC borrower falls into at least one of the following categories:

  • Faculty or Staff of Eastern AHEC
  • Preceptors of ECU students
  • Any individual currently employed by a healthcare organization in the 23-county EAHEC region. Identification and/or proof of employment will be requested before a library card will be distributed.

Note: Any individual currently employed by a healthcare organization outside of the 23-county EAHEC region is strongly urged to borrow from their local AHEC library. Requests for permission to borrow from non-EAHEC healthcare organization employees should be directed to the EAHEC librarian at 252-744-2066.

  • Cost of Borrowing: Free
  • ID Required: Valid picture ID and valid proof of place of employment
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

Friends of the Library Alumni Association

  • Cost of Borrowing: Free
  • ID Required: Alumni Association Card and valid picture ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Not able to check out
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

UNC Cooperative Borrowing

Students, faculty, and staff at any of the 16 UNC System schools

  • Cost of Borrowing: Free
  • ID Required: Valid university ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Loan for 7 days, 3 renewals allowed
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

NC Area Residents

Area Residents must fill out an Area Resident Borrower Agreement Form and bring to the Service Desk before borrowing privileges can be granted.

Area Resident borrowers must be 18 years or older. Only five items may be checked out on an Area Resident’s account at any given time. The Area Resident Card does allow the check out of materials at Joyner Library. The Area Resident Card may not be used by anyone else. A picture ID must be presented with the library card every time items are borrowed.

  • Cost of Borrowing: $35 yearly fee
  • ID Required: Valid picture ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Not able to check out
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

Professionals

NC Businesses and Industries of North Carolina, up to four members

  • Cost of Borrowing: $100 yearly fee
  • ID Required: Valid picture ID
  • Books: Loan for 28 days, 3 renewals allowed
  • Audiovisuals: Not able to check out
  • Models/Charts/Kits: In-house use only
  • Journals: Not able to check out

2. Renewing Materials

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Laupus Library has several methods available for renewing your materials. Renewals are allowed provided the patron has no outstanding fines, no overdue materials or the item has not been requested by another borrower.

  • Online (for ECU Borrowers only) - Go to our homepage, click on "Our Catalog", then click on "My Account", then "Renew My Materials". Your user ID is your ECU banner number with the first "B" replaced by an "8". You must now enter your PIN. If you do not know your PIN, please call the Service Desk at 252-744-2219 to receive your PIN. Click on "List Charged Items". Select the items to Renew or "Renew All" then click "Renew Selected Items".
  • By Phone - All borrowers may call the Service Desk at 252-744-2219 to renew items. Borrowers must provide their name and title or barcode number for each item to be renewed.
  • By Email - All borrowers may e-mail Access Services at hslaccserv@ecu.edu to renew items. Borrower's e-mail must include their name and a list of titles or barcode numbers for items to be renewed. Borrowers will receive a confirmation e-mail from an Access Services staff member to verify the items have been renewed and what the new due date will be.
  • In Person - All borrowers may bring their items to be renewed to our Service Desk, along with their library card.

3. Fines

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Fines are charged for overdue items. The five days following the due date is considered a "grace period". If the items are returned during the "grace period", the borrower will not incur fines for those items. Fines will begin to accrue on the 6th day the items are overdue. Please note that computer lab equipment loans offer no grace period.

Fines are $.25 per item per day for overdue books, $1 per item per day for overdue audiovisuals, models, charts, and kits, and $5 per item per day for computer lab equipment. The maximum charge for books is $10. The maximum charge for audiovisuals, models, charts, and kits is $20. The maximum charge for computer lab equipment is $75.

ECU Faculty are only charged overdue fines for computer lab equipment.

Fines can be paid by cash, check, or credit card (Visa & MasterCard) at our service desk. You may also call the service desk and pay by phone with a credit card.

Please note that it is the responsibility of the borrower to know the due date of their items. Failure to not know the due date of the materials does not relieve the borrower of responsibility for overdue fines. Borrowers may check the status of their account by using the "My Account" feature at any time on our catalog.

Consult our Equipment Loan Agreement for more information on checking out computer lab equipment.

4. Damaged and Lost Materials

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If an item is lost by the borrower, the borrower will be charged the current list price for the item, and a $30 processing fee. The total cost for the lost item is then paid at our service desk by cash, check, or credit card (Visa & MasterCard). The list price paid is refundable if the item is later returned in good condition.

If an item is returned damaged the Collection Management department determines if the damaged item can be repaired or must be replaced. A bindery charge of $10 plus a $30 processing fee will be charged to the borrower if damaged items can be repaired. The borrower will be charged the list price of the item plus a $30 processing fee for damaged items beyond repair. The total cost of the damaged item is to be paid at our Service Desk by cash, check, or credit card (Visa & MasterCard).


5. Fine/Lost Book Fee Appeals

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If you think the library has made an error or if you think you have a special situation, you may file an online appeal.

Appeals must be filed within 30 days of the original billing date. The appeal process takes 1-2 weeks to complete.

Please note the following are not acceptable reasons for waiving or reducing library charges:

  • Not knowing the library rules or the amount of fines
  • Claiming your need for the item was greater than another's
  • Being too busy
  • Being out of town
  • Failing to note due date
  • Failing to renew on time
  • Failing to receive an overdue notice
  • Failing to read your email

To begin the appeals process complete our online appeal form. You will be contacted by phone or email to inform you of the result. If you have questions please call our service Desk at (252) 744-2219.

6. Requesting an Item that is Checked Out

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Any ECU faculty, staff, or student may request to recall items already checked out by another borrower. Items can be recalled from any borrower after having been checked out for 28 days. Any item that has been recalled may not be renewed. As a recalled item becomes available, it will be held at our Service Desk for a period of 10 days. Items not picked up by a requesting borrower within those 10 days will be re-shelved.

To request an item, borrowers may email our Access Services department. If the borrower is unsure about the item information, they can refer to our Catalog for assistance.

Items that are in high demand and have been requested by several people will likely be put on Reserve. This will keep the item in the library and allow full usage for everyone.

If the borrower is unable to wait for an item to be returned on its due date, borrowers may want to consider utilizing our Inter-library Loan services or contacting a Liaison Librarian for further alternative measures.


7. Missing Items

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Borrowers that are not able to find materials may email our Access Services department for assistance. The missing item(s) will be searched for and when the item is found the borrower will be notified.


8. Headphones on Reference Computers

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  • A limited number of headphones will be available at the Laupus Library Service Desk for library users
  • Library users must provide a photo ID which will be held at the desk until the headphones are returned (exceptions such as leaving car keys or similar items of value will be considered on a case-by-case basis)
  • Headphone volume level should be considerate of other library users.
  • Headphones may not be taken outside of the library for any reason
  • Headphones may be used by any library user who meets the eligibility criteria for login on the User Services computer workstations. (Exceptions may be made on a case-by-case basis by librarians when working with individuals such as family members of hospital patients, community users with legitimate health research needs, etc.)