BONNIE G. MANI, Ph.D.

ADDRESS: Department of Political Science, East Carolina University, Greenville, North Carolina 27858-4353
OFFICE TELEPHONE: 252 328-1060
E-MAIL ADDRESS: manib@ecu.edu

Master of Public Administration, 1980
Virginia Commonwealth University, Richmond, Virginia

Bachelor of Music, 1973
East Carolina University, Greenville, North Carolina

ACADEMIC TEACHING EXPERIENCE:

East Carolina University, Greenville, North Carolina, 1992 to present. Associate professor promoted from assistant professor, instructor, visiting assistant professor. Responsibilities include teaching, research, and service. Responsibility for instruction and grading of undergraduate courses in women in politics, public personnel management, American national government, and behavioral methodology; and master level courses in quantitative methods, politics and management in government, human resource management in public agencies, productivity in the public sector, contemporary problems in public personnel administration, organization theory, and women, public policy and administration.

Virginia Commonwealth University, Richmond, Virginia, 1988 to 1991. Part-time faculty. Responsibilities include development, instruction, and grading of master and doctoral level courses in policy analysis, and master level courses in evaluation research, executive leadership, and decision making.

PROFESSIONAL TEACHING EXPERIENCE:

Internal Revenue Service, various cities, 1974 to 1994. Instructed and facilitated 50 training classes and seminars ranging in length from one day to five weeks. Topics covered include management skills for entry-, mid-, top-, and executive-level managers, basic tax law, instructing techniques, writing skills, equal employment opportunity, career development, stress management, Myers-Briggs Type Indicator, customer service, and team building.

PUBLICATIONS:

Journal articles:

"The Employer's Advantage in Sexual Harassment Cases: How the Courts Have Discouraged the Victim's of Sexual Harassment," Review of Public Personnel Administration, 24(1) (March 2004): 41-69.

"Performance Management Systems, Productivity, and Motivation: A Case Study," Public Personnel Management, 31(2) (Summer 2002): 141-159.

"Veterans' Preference, Women, and Career Advancement in the Federal Civil Service," American Review of Public Administration, 31(3) (September 2001): 313-339.

"Challenges and Opportunities for Women to Advance in the Federal Civil Service: Veterans' Preference and Promotions," Public Administration Review, 59(6) (November/December 1999): 523-534.

"Changing Racial Attitudes in Eastern North Carolina," (principal investigator with Thomas F. Eamon and Carl McCurley), Southeastern Political Review, 27 (2) (June 1999): 365-394.

"Gender and the Federal Senior Executive Service: Where is the Glass Ceiling?" Public Personnel Management, 26 (4) (Winter 1997): 545-558.

"Total Quality Management Development in Public Agencies Using the Myers-Briggs Type Indicator and The Adjective Check List: A Retrospective Case Study in the IRS," Review of Public Personnel Administration, 16 (4) (Fall 1996): 79-96.

"Measuring Productivity in Federal Agencies: Does TQM Make a Difference?" American Review of Public Administration 26 (March 1996): 19-39.

"Old Wine in New Bottles Tastes Better: Case Study of TQM Implementation in the IRS," Public Administration Review, 55(2) (March/April 1995): 147-158.

"Progress on the Journey to Total Quality Management: Using the Myers-Briggs Type Indicator and The Adjective Check List in Management Development," Public Personnel Management, 24(3) (Fall 1995): 365-397.

"Developing an Evaluation Design." Employee Assistance 4(6) (January 1992): 40-50.

"Difficulties, Assumptions, and Choices in Evaluating Employee Assistance Programs." Review of Public Personnel Administration 12(1) (September-December 1991): 70-80.

Book chapters:

"Disabled or Not Disabled: How Does the ADA Affect Employment Policies?" Public Personnel Administration: Problems and Prospects. 4th ed. Edited by Steven W. Hays and Richard C. Kearney. Englewood Cliffs, New Jersey: Prentice Hall, 2002.

Encyclopedia articles:

"Employee Assistance Programs," for International Encyclopedia of Public Policy and Administration (Vol. 2). New York: Henry Holt & Company, Inc., 1998: 753-756.

"Career Counseling," for International Encyclopedia of Public Policy and Administration (Vol. 1). New York: Henry Holt & Company, Inc., 1998: 340-342.

"Stress," for International Encyclopedia of Public Policy and Administration (Vol 4). New York: Henry Holt & Company, Inc., 1998: 2178-2180.

"Alcoholism," for International Encyclopedia of Public Policy and Administration (Vol. 1). New York: Henry Holt & Company, Inc., 1998: 101-103.

Book review:

Review of Job Feedback: Giving, Seeking, and Using Feedback for Performance Improvement, by Manuel London. Review of Public Personnel Administration, vol. xx, no. 1 (Winter 2000): 68-72.

Proceedings:

City and County Managers: Professionalism, Election Systems, Relationships with Elected Officials, and Job Security," in Proceedings of the Annual Meeting of the Midwest Political Science Association, April 17, 2004.

"Women and Government: The Change Agents," in PROceedings of the Ninety-Fifth Annual Meeting of the American Political Science Association, September 2, 1999, Atlanta, Georgia.

"The Myers-Briggs Type Indicator, The Adjective Check List, and Federal Management Development: A Case Study in the Internal Revenue Service," in Proceedings of the Leadership and the Myers-Briggs Type Indicator Second International Research Conference, April 2, 1997, Washington, D. C.: 109-122.

OTHER RESEARCH ACTIVITY:

Barriers and Facilitators to the Advancement of Women in Public Service: What Every Mentor's Protege Should Know, book chapter, submitted to the Oxford Round Table for Oxford University Press.

City and County Managers: Professionalism, Election Systems, Relationships with Elected Officials, and Job Security," manuscript, revise and resubmit to Public Administration Review.

C'est la guerre: Women as Policy Entrepreneurs, scholarly monograph, 370 pages. Monograph is under review by University Press of Colorado.

PRESENTATIONS:

Academic Conferences:

"Barriers and Facilitators to the Advancement of Women in Public Service: What Every Mentor's Protege Should Know," to the Oxford Round Table, Oxford, England, August 12, 2004.

"City and County Managers: Professionalism, Election Systems, Relationships with Elected Officials, and Job Security," to the Annual Meeting of the Midwest Political Science Association, Chicago, Illinois, April 17, 2004.

"The Employer's Advantage in Sexual Harassment Cases: How the Courts have Discouraged Victims of Sexual Harassment," to the Annual Meeting of the Southeastern Conference of Public Administration, Columbia, South Carolina, October 2 to 5, 2002.

"Women and Government: The Change Agents," to the 72nd Annual Meeting of the Southern Political Science Association, Atlanta, Georgia, November 8 to 11, 2000.

"Application of New Technology: Jenzabar and Blackboard," to the 72nd Annual Meeting of the Southern Political Science Association, Atlanta, Georgia, November 8 to 11, 2000.

"Improving Teaching with Technology: Jenzabar.com and Women and Public Policy," to the Annual Meeting of the North Carolina Political Science Association, Greensboro, North Carolina, April 1, 2000.

"Veterans' Preference, Women, and Career Advancement in the Federal Civil Service," to the Annual Meeting of the Southern Political Science Association, Savannah, Georgia, November 4, 1999.

"Women and Government: The Change Agents," to the Ninety-Fifth Annual Meeting of the American Political Science Association, Atlanta, Georgia, September 2, 1999.

"Case Study of a Performance Management System: One Organization's Attempt to Improve Productivity and Motivation," a paper prepared for the Annual Meeting of SECOPA, January 21, 1999.

"Changing Racial Attitudes in Eastern North Carolina: How, When--or Is It Possible?" (principal investigator with Thomas F. Eamon and Carl McCurley), to the 55th Annual Meeting of the Midwest Political Science Association, Chicago, Illinois, April 10, 1997.

"The Myers-Briggs Type Indicator, The Adjective Check List, and Federal Management Development: A Case Study in the Internal Revenue Service," to the Leadership and the Myers-Briggs Type Indicator Second International Research Conference, April 2, 1997, Washington, D. C.

"Analysis of the Professional Paper as a Capstone Experience in East Carolina University's Master of Public Administration Program," paper for presentation at the Twentieth National Conference on Teaching Public Administration, March 6, 1997, Richmond, Virginia.

"Productivity and TQM: Comparing the Public and the Private Sectors," to the Annual Meeting of the Southern Political Science Association, Atlanta, Georgia, November 8, 1996.

"Media Effects on Racial Attitudes in Eastern North Carolina," (principal investigator with Thomas F. Eamon and Carl McCurley), to the 54th Annual Meeting of the Midwest Political Science Association, Chicago, Illinois, April 18, 1996.

"Gender and Career Success: An Analysis of Federal Senior Executive Service Members' Careers," to the Annual Meeting of the Southern Political Science Association, Tampa, Florida, November 3, 1995.

"Measuring Productivity in Federal Agencies: Does TQM Make a Difference?" Paper presented to the Annual Meeting of the Midwest Political Science Association, Chicago, Illinois, April 6, 1995.

"Barriers and Facilitators to Career Advancement of Women in Public Administration," to the Southeastern Conference for Public Administration and Region VI Conference, Lexington, Kentucky, October 6, 1994.

"Public Administration and Total Quality Management: Old Wine in New Bottles," to the Region IV Conference of the American Society for Public Administration, Richmond, Virginia, October 1, 1993, and the Annual Meeting of the Southern Political Science Association, Savannah, Georgia, November 6, 1993.

"Developing Quality Leadership: Preparing to Meet and to Match Organizations' and Employees' Needs for Effective Leadership Skills," to Southern Political Science Association Conference, Atlanta, Georgia, November 6, 1992.

ASSOCIATION MEMBERSHIPS:

American Society for Public Administration, 1977 to present.
American Political Science Association, 1992 to present.
Midwest Political Science Association, 1995 to present.
Southern Political Science Association, 1993, 1995 to present.
International Personnel Management Association, 1995 to present.

RESEARCH EXPERIENCE:

Colonial Services Board Community Coalition, Williamsburg, Virginia, 1989 to 1990. Conducted needs assessment under a Federally funded grant administered by the Virginia Department of Mental Health, Mental Retardation, and Substance Abuse Services, to develop a plan for adolescent pregnancy prevention.

Internal Revenue Service, Richmond, Virginia, 1992. Conducted survey research to analyze the quality of service that resources management division provided customers. Designed and administered survey, analyzed results, and submitted research report with recommendations.

Internal Revenue Service, Richmond, Virginia, 1992. Conducted focus group interviews to evaluate training for quality improvement process diagnostic technicians. Developed focus group interview questions, conducted interviews, analyzed results, and submitted research report with recommendations.

Internal Revenue Service, Richmond, Virginia, 1992. Analyzed the unpaid leave charged to Richmond District employees to determine whether minority employees received disparate treatment. Analyzed data related to unpaid leave, race national origin of employees, and disciplinary actions. Submitted research report with recommendations.

AWARDS AND DISTINCTIONS:

Grants:

College of Arts and Sciences, research grant, to complete a scholarly monograph: Women as Policy Entrepreneurs: C'est la Guerre, $8,000, East Carolina University, Greenville, North Carolina, Summer 2002.

Research Travel Award, to travel to Seneca Falls, New York, in March 1999, to begin a scholarly monograph on women in government, $300, East Carolina University, Greenville, North Carolina.

Vice Chancellor for Research and Graduate Studies, Research/Creative Activity Grant, to begin a scholarly monograph: Women in Government: Women and Change, $8256, East Carolina University, Greenville, North Carolina, May 1999.

College of Arts and Sciences Noncontinuing Academic Enhancement Funds, for data from the Federal Government's Central Personnel Data File, $2,099, East Carolina University, Greenville, North Carolina, December 1996.

Vice Chancellor for Academic Affairs, Faculty Microcomputer Program, for DELL Opti-Plex GXM 5166 and Hewlett Packard Desk Jet 690C, East Carolina University, Greenville, North Carolina, December 1996.

Vice Chancellor for Research and Graduate Studies, Research/Creative Activity Grant, for "Challenges and Opportunities for Women to Advance in the Federal Civil Service: Veterans' Preference and Education," $9253, East Carolina University, Greenville, North Carolina, December 1996.

Faith and Politics Institute, to conduct race relations research in Eastern North Carolina, $7500, Washington, D. C., 1994 to 1995.

Research Travel Award, to complete and present a manuscript to the SECOPA Conference in Lexington, Kentucky on October 6, 1994, $323.08, East Carolina University, Greenville, North Carolina.

Internal Revenue Service, to plan and deliver career development program for employees and managers, $200, Richmond, Virginia, July 19, 1994.

Internal Revenue Service, to plan and deliver organization development intervention for managers, $1600, Baltimore, Maryland, April 20, 1994.

College of Arts and Sciences Faculty Enhancement Stipend, to attend Inter-University Consortium for Political and Social Research, $675, East Carolina University, Greenville, North Carolina, June 28 to July 23, 1993.

Honors and other Noteworthy Activity:

One of 35 scholars invited to Oxford Round Table on Women in Leadership, Oxford University, England, August 8 to 13, 2004.

Appointment to the Mental Health Area Board by the Pitt County Board of Commissioners, 1999-2002.

Chairperson, Joint Developmental Disability and Clinical Services Committee, Pitt County Mental Health Board, 2000-2002.

Pi Alpha Alpha, Elected a Member in the National Honor Society for Public Affairs and Administration, East Carolina University Chapter, 1993 to present.

American Society for Public Administration, Elected President of the Eastern North Carolina Chapter, 1994 to 1996.

Merit-Pay-Extended Distinguished Performance ratings and Special Achievement awards, Internal Revenue Service, 1985, 1988, 1991, and 1992.

Outstanding Young Women of America designation, 1980 and 1981.

Certificate of Appreciation in Recognition of Contributions toward Improving Communications and Services to the Public, Internal Revenue Service, 1974.

Scholarship, St. Louis Institute of Music, 1969.

Dean's List and Honor Roll, East Carolina University, 1970 through 1973.

ACADEMIC SERVICE:

Women's Studies Executive Committee, College of Arts and Sciences, East Carolina University, 2000-2003.

Chair, Faculty Research and Development Committee, Department of Political Science, East Carolina University, 1999 to 2003.

Master of Public Administration Program Committee, Department of Political Science, East Carolina University, 1992 to present.

Tenure and Promotion Committee, Department of Political Science, East Carolina University, 1998-present.

Personnel Committee, Department of Political Science, East Carolina University, 1998-present.

Chair, Public Administration Minor Committee, Department of Political Science, East Carolina University, 1999-present.

Faculty Research and Development Committee, Department of Political Science, East Carolina University, 1996-present. Committee Chair, 1999-present.

Honors Committee, Department of Political Science, East Carolina University, 1999-2002.

Alternate representative to the Graduate Council, East Carolina University, 1997-2003.

Research and Creative Activities Grant Committee, East Carolina University, 1997 to 2003.

Chair, Search Committee for Master of Public Administration Program Director, 1995.

Search Committees for American Government, International Relations, and Public Administration, 1993 to 1997.

Interim Director, Master of Public Administration Program, 1995 to 1996.

Peer Teaching Review Committee, 1994 to 1996.

Teaching Effectiveness Committee, East Carolina University, 1993 to 1995.

Teaching Effectiveness Subcommittee to revise Student Opinion of Instruction Survey, East Carolina University, 1993 to 1995.

Director, Master of Public Administration Internships, 1993 to 1998.

Undergraduate Curriculum Committee, Department of Political Science, East Carolina University, 1992 to 1994.

Ad Hoc Committee to Develop Mentoring Program for Department of Political Science, East Carolina University, 1992 to 1993.

CONSULTING AND SERVICE TO COMMUNITY:

Presentation, "Factors Affecting Women's Career Advancement: What Every Mentor's Protege Should Know," to Federal Executive Association and Federally Employed Women, Richmond, Virginia, November 18, 2003.

City of New Bern, North Carolina, external consultant, Organization Development Initiative for Department Heads and City Manager, January 2000 to Present.

Pitt County Mental Health Area Board, 1999-2001. Vice Chairperson of the Board, 2001. Chairperson of Joint Developmental Disabilities and Clinical Services Committee, 2000 to 2001.

Pitt County Memorial Hospital, external consultant, presentation on customer service to housekeeping staff, December 14, 1998; and presentation on data displays, May 1, 1993.

Greenville Chamber of Commerce Involved Leadership Institute, presentations on political efficacy, Greenville, North Carolina, March 8, 1994; March 14, 1995; December 12, 1995; and, January 14, 1997.

Internal Revenue Service, external consultant, presentations and facilitator of organization development initiatives, 1992 to 1994.

Richmond Chapter of The Association of Labor-Management Administrators and Consultants on Alcoholism, Inc., Richmond, Virginia, external consultant, Evaluation of Employee Assistance Programs, March 1987.

PROFESSIONAL EXPERIENCE:

Management Achievement Program Career Advisor, 1990 to 1993, Internal Revenue Service, Richmond, Virginia. Managed the program and facilitated managers' career planning and development using individual assessment instruments and structured feedback sessions. Participated in decisions to certify managers' readiness for career advancement. Facilitated organizational development initiatives. Completed special projects and studies.

Customer Service Coordinator, 1988 to 1990, Internal Revenue Service, Richmond, Virginia. Designed and implemented strategies for a new program with objectives to facilitate delivery of quality customer service and to improve the organization's image. Designed and conducted research projects to analyze the quality of customer service, program and policy effectiveness, and systemic problems.

Chief, Training and Development Branch, 1978 to 1988, Internal Revenue Service, Richmond, Virginia. Complete responsibility for administration of approximately 300 training programs for approximately 3,000 trainees per year. Responsibilities included managing one million dollar financial plan, staffing branch and instructor cadre, managing branch staff, designing and instructing courses, facilitating organizational development initiatives, career counseling, conducting training needs assessments, and conducting program evaluations.

Employee Development Specialist promoted from Administrative Intern, 1974 to 1978. Internal Revenue Service, Richmond, Virginia. Under supervision of the branch chief, responsibilities included designing and instructing courses, career counseling, evaluating programs and instructors, administering classroom and on-the-job training programs, and completing assignments in the personnel, public affairs, and facilities management branches.

PROFESSIONAL STUDIES:

Internal Revenue Service, various cities, 1973 to 1993. Completed 50 professional training classes and seminars ranging in length from one day to five weeks. Topics covered include management skills, basic tax law, employee training and development, personnel administration, labor relations, writing skills, organizational development, women in management, stress management, office automation, Myers-Briggs Type Indicator, group dynamics, and quality and customer service.