Wait! Before You Call...
Service does not operate during most holidays or school breaks; please see the Transit service calendar for any changes to normal service hours. A valid ECU 1 Card is required to ride; only one guest is allowed per valid 1 Card. Vans are only permitted to wait up to three minutes before canceling your pick up as a no show. Dispatchers answer phone calls on a first come, first serve basis and cannot schedule rides in advance.
How to Ride
Getting around with SafeRide is easy. Here's how it works:
- When you need to get picked up, dial 252-328-RIDE (7433).
- Be ready to give your name, pick up location and drop off location. We'll need this information for everyone who is riding, including guests.
- You'll be given an approximate wait time; be sure to get to your pick up location a few minutes early and wait where you're visible to the driver.
- Have your ECU 1 Card ready! Once the van arrives, show it to the radio operator (passenger side) before boarding.