Click on the Icon above to be Routed to Information About Parking Adjustments due to the Construction of the New Student Center and Parking Deck
If you received a parking citation at East Carolina University, you have two options to resolve the situation: (1) appeal the citation (through Pirate Port) or (2) pay the citation. If you are a guest to the University, you will need to create a guest account before submitting your appeal. If you are unable to appeal online please obtain a written appeal form, which you may acquire from our office located at 305 E. 10th Street.
The appeal process was established by the university to provide the person receiving a parking violation an avenue of appeal when requested if the reason is deemed a valid reason for appeal as determined by our office. Any person receiving a parking violation who feels the citation is not in violation in accordance with ECU Parking Rules and Regulations has the right to submit an appeal online or in writing. The appeal must be submitted within 10 business days from the issue date of the citation.
You are not required to pay the citation before submitting an
initial appeal. If you do pay the citation and your appeal is approved, a refund will be processed. If you paid the citation via the Web, the refund will be processed back on the card used; if you paid the citation at our office with a credit card, you will need to bring that credit card into our office and the refund will be processed. If you paid with cash or check, you will need to come into our office and fill out a refund card and the refund will be mailed to your permanent address in 3-4 weeks. Please note: You are only permitted to submit 4 appeals per academic year. If the appeal is denied and if you want to escalate this to the Citation Appeals Committee, you are responsible for paying the
citation before you may request to have your appeal reviewed by the Citation Appeals Committee. To escalate to the committee you can email:
****Note: Effective August 1, 2016 you will be required to prepay a citation before submitting a request to have your appeal decision reviewed by the Appeals Committee. If the Committee rules in your favor, a refund will be processed based on the way in which you prepaid the citation:
Appeals should present substantial or valid evidence that the parking violation was not in violation of ECU Parking Rules and Regulations.
The appeal process is not a venue for criticisms, complaints or policy debates.
Appeals WILL NOT be considered for some (but NOT limited to) the following reasons:
**Note: If you do not receive an appeal confirmation receipt shortly, then it likely did not go through properly. You should contact firstname.lastname@example.org to confirm the receipt of your submission. You are responsible for making sure the request is received within the 10 business day window to appeal or risk not being able to appeal the violation.
Under normal circumstances, you will receive a judgment decision within 2-3 business days via the email you provided after submitting the appeal. If no email is provided, then a letter will be mailed. The following is a list/explanation of the appeal judgment decisions that you will see after an appeal has been processed:
: If you have not paid the citation or escalated this matter to the Committee within TEN (
10) business days
from the date your appeal decision is
your balance due will be considered delinquent and transferred to the Cashier's office to be entered onto your student account.
Once this debt is transferred, our office will no longer be able to accept payment for it.
Parking Citation Appeals Committee
The Parking Citation Appeals Committee serves as a mediator between Parking and Transportation and individuals that dispute appeal decisions made by Parking and Transportation after they have met criteria for appeal. Parking and Transportation affords the opportunity to appeal up to four citations received in an academic year. That does not mean that they will be dismissed four times nor does that mean that the appeal that is submitted will meet the criteria for a valid reason to be considered for appeal.
Individuals complete the appeal online via Pirate Port and it is forwarded to Parking and Transportation's appeals coordinator. An appeal decision is based upon information the individual states in the appeal, the individuals' parking history and the number of times Parking and Transportation has addressed the same violation with the individual. Should an individual wish to dispute an appeal decision made by Parking and Transportation that was deemed eligible for consideration, they may request in writing to have their appeal decision reviewed by the Citation Appeals Committee. An email can be sent to
email@example.com. The Citation Appeals Committee acts as a mediator between the individual and Parking and Transportation. They review the initial appeal and the appeal decision that was made by Parking and Transportation. Based on this information, the Citation Appeals Committee renders a final decision on the appeal.
If Parking and Transportation is uncomfortable making a decision on an appeal, they may present it to the committee to render a decision without the individual present. This may occur when an individual has been excessively hostile either in person or in the written appeal.
Committee members represent diverse areas of the campus community and contribute viewpoints from their perspective. The committee members include:
Please note that only two faculty members are required to attend each meeting. Members are appointed to a one year term. Meetings are held once a month during the Fall and Spring semesters. No formal minutes are kept for these meetings. The appeals coordinator maintains a Citation Appeals Committee Meeting Record (form) of the decisions that the Citation Appeals Committee has made, along with any information that was presented to the appeals committee. In order to maintain privacy of the individual, no copies of any information given to the Citation Appeals Committee for review are kept by committee members. This information is filed in the appeals coordinators' office in the Parking and Transportation Services building.
**The decision rendered by the Citation Appeals Committee is final.**