Click on the Icon above to be Routed to Information About Parking Adjustments due to the Construction of the New Student Center and Parking Deck
Most citations issued are a result of false information given by peers, assumptions and/or failing to fully read and understand the signs we have posted at the entrance to all of our lots. Contrary to popular belief, our department does not make a fortune from issuing citations. In actuality, NC General Statutes require that we can only retain 20% while the rest goes back to the state. So why do we still issue them? We still issue them for the same reason why we have a police force, to prevent chaos! In order to do this, our department had to come up with the best possible rules and regulations guide we could in order to serve ECU's general population as a whole. Our hope is to better educate the population so that everyone will have one less thing to worry about while coming to campus to do whatever it is they need to do. Please keep in mind that we have several different types of signs. At any point if you have a questions regarding our signs, please do not hesitate to call our office. This small precaution can prevent citations. Please note that if a vehicle is in violation of two or more violations, they will receive the violation of higher value.
If you received a parking
citation at East Carolina University, you have two options to resolve the
situation: (1) appeal the citation (through Pirate Port) or (2) pay the
citation. If you are a guest to the
University, you will need to create a guest account before submitting your
appeal. If you are unable to appeal
online please obtain a written appeal form, which you may acquire from our office
located at 305 E. 10th Street.
Citations will need to be appealed within 10 business days of the date they are issued before the window to appeal is closed. Citations do not need to be prepaid prior to filing your appeal. Appeal decisions typically take 2-3 business days and will be sent to your primary email address (if you do not have an email listed, a letter will be mailed). If you do not agree with the result of your appeal, you will have 10 business days to escalate the matter to the Appeals Committee. Click the "Appeal Citations" link to the right for more information regarding the process to escalate your appeal to the Committee. Appeals will only be considered based on either of the following to reasons: 1) The vehicle was not in violation of University parking regulations at the time of citation, or 2) A circumstance beyond the operator's control placed the vehicle in violation. An appeal should present substantial or valid evidence for either of these reasons. Click the "Appeal Citations" link to the right for more information about this.
****Effective August 1, 2016, you will be required to prepay a citation prior to requesting to appear before the Appeals Committee. If the Committee rules in your favor, a refund will be processed based on the way in which you prepaid the citation.
- If you paid with a credit card online, a refund will be processed back on to the same card - usually within 2-3 business days. If you paid with a credit card in our office, you will need to bring that card back in to our office for verification purposes, then the refund will be processed back on to that card - usually within 2-3 business days.
- If you paid with cash or check, you will need to come in to our office and fill out a refund slip. Cash or check refunds will take 5-10 business days to process the request. Once processed, the refund will be mailed to the permanent address on file - usually within 3-4 weeks.