Clinical Technology Support
ECU School of Dental Medicine utilizes cutting edge technology to provide a better experience for patients and employees. Due to the nature and implantation of certain aspects of the technology, issues will arise that require support. ECU School of Dental Medicine employs a dedicated Clinical Informatics team to assist when technology issues occur.
Clinical Informatics is available during the following times:
Monday – Friday 8am-5pm
Clinical Informatics is located in Ross Hall rooms 1172/1174 and can be reached via telephone at 252-737-7101. Support tickets can be created by students, staff and faculty via our online ticket system located at https://bicuspid.ecu.edu. Tickets are routed to the first available technician and resolved in the order received.
We strive to provide a seamless experience when working with the technology at the ECU School of Dental Medicine. Please feel free to contact us with any questions and/or comments you may have.