Information Computing and Technology Services

Most IT systems at ECU offer online resources and self-help tutorials.

Self Help and Online Resources for ECU Tools

Individuals requesting accommodation under the Americans with Disabilities Act (ADA) should contact the Department for Disability Support Services at least 48 hours prior to the event at (252) 737-1016 (Voice/TTY).

Blackboard Blog (faculty, staff, students)
Tutorials plus announcements and news.

Classroom Technology (faculty, staff)
Training resources for instructors.

CommonSpot Website (Contributors)
A tutorial for every element.

ITCS Website (faculty, staff, students)
Most topics include links to how-to materials. Search the site or find an entry in the Service Catalog.

iWebfolio Website (students, as assigned)
Some ECU programs require an iWebfolio portfolio. See this information to get started.

Macintosh (faculty, staff, students)
Find many online Mac resources in the ITCS Mac website including iPad and more.

Microsoft E-Learning Portal (faculty, staff, students)
Sign up for in-depth, self-paced online training modules for Microsoft Office suite, Windows 7 and more. Request an access code through the self-service ECU Download Center (choose the "Software Request Forms" link from the toolbar).

Microsoft Lync (faculty, staff, students)
Instant messaging, videoconferencing, desktop sharing, collaboration and other tools.

Microsoft IT Academy (faculty, staff)
Technical training modules for class groups and individuals seeking IT certification. Contact Jennifer Raby for more information.

Pirate Port
Learn about the latest updates to this OneStop replacement.

Qualtrics Surveys (faculty, staff, students)
Submit an online IT Service Request or call the IT Help Desk for face-to-face training (1 to 3 users). Topics include terms of use, creation, distribution, viewing, exporting, and special topics such as informed consent and collaboration.

Also see training resources from Qualtrics including webinars, tutorials, FAQs and a blog.

Saba Meeting Website (faculty, staff, students)
FAQ, technical support, student references and other general help.

SAS Statistical Software (faculty, staff, students)
Find a course from the SAS support training schedule and then email Jennifer Raby to register. You'll receive a confirmation email and log on instructions.

Second Life Virtual World (faculty)
ECU offers classes, meetings and conferences in the ECU virtual campus in Second Life. PDF tutorials and links to other resources are also available in the SL website.

Security Tips for ECU Users
Tips, alerts and bulletins to keep your digital life safe. Or visit the IT security website for more information.

Student Help Desk Website
Written for students by the student help desk staff. Find tutorials on the tech that students use most.

Tegrity Blog
Resources for faculty and students.

WordPress Blog
Resources for faculty, staff and students

Yammer Blog (faculty, staff, students)
Find many tutorials on using Yammer, ECU’s academic social media tool platform.

Information, resources and opinions shared are meant to keep everyone abreast of developments in the ever-evolving field of technology and are not necessarily endorsed by Information Technology and Computing Services or East Carolina University. Before using any of these tools, please check with your IT support contact or ITCS.

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Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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