All enrolled students are encouraged to visit either ACE location if experiencing a computer problem. See the support matrix page for specific support details.
ACE-approved Lenovo laptops include 3-year warranty on parts and labor. Thinkpad protection included for damage from spills and drops. Warranty is provided by Lenovo. Please see links below for warranty details.
ACE-approved Macintosh laptops include 1-year limited warranty on parts and labor; 3-year Apple Care (purchase optional) is recommended. AppleCare warranty is provided through Apple.
Students purchasing a Lenovo ThinkPad through Dowdy Student Stores can speak with a support specialist directly by calling 1.800.IBM.SERV
Call 252.328.9866 or 1.800.340.7081 for assistance with: