ITCS Announcements

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ITCS Announcements

ECU ITCS Security Alert: Phishing Scheme *Mailbox Has Exceeded The Limit*
Posted 04-17-2014

Date: Thursday, April 17, 2014

WARNING! The campus is seeing a “Mailbox Has Exceeded The Limit” phishing scheme telling users:  “Help-desk requires you to upgrade web-mail and directs users to click on a link to authenticate.

This is an attempt to gain users login credentials that can be used to hack into users e-mail accounts. If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk , the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don’t open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it!  You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don’t know what to do, please contact ECU’s IT Help Desk at 328-9866 or

Visit the IT Security website, for examples of e-mail scams and additional information on avoiding them. Discontinuation
Posted 04-14-2014

As of August 1, 2014, ECU will discontinue hosting web space at was established for individuals to have personal websites.  As the Internet changes, there are lots of options for individuals to host personal websites, some of which are free.  Web space offered at ECU will continue to be available for the business of the university and the support of that business including academic web sites for faculty, staff, and students.  

Prior to August 1, 2014, please transfer your website to another location.  Below are a few free options.




If your website located at  is for academic purposes, you have the option to transfer it to

- Instructions for

- If you need assistance, submit a ticket at

- If you need to keep the URL, submit a ticket at

Available web space resources:

ECU offers web space for:

-  department web sites via CommonSpot

-  blogs via WordPress

-  traditional web space for special projects and academic work including instruction or class assignments

For more information on available web space, visit

ECU ITCS Security Alert: Heartbleed Bug Vulnerability
Posted 04-09-2014

Date: Wednesday April 9, 2014

All major security resources have issued warnings for the “Heartbleed” vulnerability. This threat can compromise the security of all servers with the specific vulnerability . This is a wide-spread threat that can impact all users, not just at ECU.

If other service providers (Yahoo, Google, etc.) have notified you to change your passwords due to the Heartbleed Vulnerability and IF you use the same password on your ECU accounts, CHANGE Your Password Immediately.  You can find additional information at the CERT website on Heartbleed @ (Copy this link to your browser to view information).

ITCS updated all identified servers containing this vulnerability, is working with other IT server administrators to identity and patch the vulnerability, and is investigating if additional remediation efforts are required. We will provide you with an update as additional information becomes available.

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209 Cotanche Street | Greenville, NC 27858
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