ECU ITCS Security Alert: Phishing Scheme *Mailbox Has Exceeded The Limit*
Date: Thursday, April 17, 2014
WARNING! The campus is seeing a “Mailbox Has Exceeded The Limit” phishing scheme telling users: “Help-desk requires you to upgrade web-mail” and directs users to click on a link to authenticate.
This is an attempt to gain users login credentials that can be used to hack into users e-mail accounts. If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.
Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk , the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.
NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don’t open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.
If you have provided personal or sensitive information in response to an e-mail scam and don’t know what to do, please contact ECU’s IT Help Desk at 328-9866 or www.help.ecu.edu.
Visit the IT Security website, www.ecu.edu/itsecurity for examples of e-mail scams and additional information on avoiding them.
As of August 1, 2014, ECU will discontinue hosting web space at personal.ecu.edu.
Personal.ecu.edu was established for individuals to have personal websites. As the Internet changes, there are lots of options for individuals to host personal websites, some of which are free. Web space offered at ECU will continue to be available for the business of the university and the support of that business including academic web sites for faculty, staff, and students.
Prior to August 1, 2014, please transfer your website to another location. Below are a few free options.
If your website located at is for academic purposes, you have the option to transfer it to myweb.ecu.edu.
- If you need assistance, submit a ticket at ithelp.ecu.edu
- If you need to keep the URL, submit a ticket at ithelp.ecu.edu
Available web space resources:
ECU offers web space for:
- department web sites via CommonSpot
- blogs via WordPress
- traditional web space for special projects and academic work including instruction or class assignments
For more information on available web space, visit www.ecu.edu/itcs/webpublishing.