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Connect to the Campus Living Network

It is recommended that students enroll with ECU's newest internet access service, Eduroam for instant network connectivity after August 22.

However, students living in residence halls may still connect to the Campus Living wireless network until the end of fall semester 2016. Check email, surf the Web and access secure resources like Piratedrive folders or campus printers using this network. PirateID/passphrase required.

Click a category below for instructions on connecting with a mobile device or through your computer's WiFi or Ethernet connection.

Connect a Mobile Device

1) Enable the device's WiFi (Settings), 2) Choose Campus-Living, 3) Authenticate with your PirateID/passphrase, 4) Accept the certificate from the Policy Service Node (iPhone), and 5) Open a browser to check the connection.

Need Help? See one of these printable pdf documents:

Connect Android | Connect iPad | Connect iPhone | Connect Mac

NOTE TO XP USERS:

Due to security concerns, Windows XP users only have access to the internet and resources like Blackboard but no access to internal ECU resources.
Students can visit the Microsoft4students website for a FREE operating system upgrade (Windows 8.1 or 10). Need help? Visit the Pirate Techs location nearest you for assistance. Faculty and staff can visit the Dowdy Student Bookstore to purchase an updated OS at educational pricing for a personal computer.

Laptops/Desktops - Wireless or Wired*

Before connecting to the Campus Living network, systems must meet the following criteria:

  • Supported antivirus program installed and up to date (Windows).
    Symantec (free - ECU Download Center) or McAffee, Sophos, Trend Micro, Kaspersky.
    If installing a new antivirus program, be sure to uninstall any others first.
  • Supported operating system installed and up to date.
    • Mac - OS X 10.6.8 or above
    • Windows - Windows Vista and above with all critical updates installed
  • The latest Cisco Network Access Control (NAC) Agent is installed (Windows).
    Download the latest version from the ECU Download Center. Uninstall any older NAC software.
  • It is recommended, but not required, that Macs install antivirus. Macs are not required to install the NAC agent.

  • Linux systems are exempt from this process.
  • Wireless routers and gaming systems do not work on the Campus Living network, wired or wireless.

*Connecting through an Ethernet cable? See these instructions.

Download Symantec Antivirus, Windows Critical Updates and Cisco NAC

Symantec Antivirus - free download available on campus or off campus
Other supported antivirus software: McAffe, Sophos, Trend Micro, Kaspersky

  1. Navigate to ithelp.ecu.edu and log in (PirateID). The service catalog opens.
  2. Click the Hardware, Software and Storage category.
  3. Click the Request Software button (top right).
  4. Complete and submit the request form.

Critical Updates (Windows) - available on campus or off campus
Acceptable Windows OS: 7, 8.1, 10

  1. Click START >> Programs (or All Programs) and choose Windows Update.
  2. Follow prompts to install any updates.
  3. Reboot system.
  4. Run Windows Updates again to ensure all updates installed.
  5. Set Windows Update to automatic: Control Panel >> Administrative Tools >> Services. Scroll to Windows Update and set the Startup type to automatic.

Cisco NAC Agent (Windows) - available on campus only
Latest version required! Previous versions should be uninstalled first

  1. On campus, navigate to download.ecu.edu.
  2. Click the Antivirus and Security graphic (top left) and agree to Terms and Conditions.
  3. Click the Cisco NAC Agent to open the folder.
  4. Click your computer's version and save file to your computer.
  5. Double-click the Cisco NAC icon and follow the prompts to install program.

Need Help? See one of these Windows guides

Windows 8/8.1 | Windows 7 | Windows Vista