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Eduroam Network Access

Faculty, Students, Staff

The Campus Living network was decommissioned Thursday, August 18, 2016, and is no longer available to users.

During fall 2016, ECU begins the transition from the Buccaneer and Pirates networks to the eduroam (education roaming) wireless network, a secure world-wide roaming access service developed for the international research and education community. Many institutions are now members, including several from the UNC university system.

A registered user/device has an automatic internet connection wherever eduroam is available. For example, if an NCSU professor visits the ECU campus, s/he can join the ECU eduroam network using NCSU credentials. Once you complete enrollment (called, onboarding), your access is good for four years.

See this US map for current participating institutions.

What happens to the current wireless networks?
Campus Living has been decommissioned (turned off) and is no longer available. Buccaneer and Pirates is available to both students and staff through spring 2017. During summer 2017, ECU completes the transition so there will only be three wireless networks available to ECU users:
  • eduroam for ECU students, staff and faculty (PirateID required)
  • ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU user)
  • ecu-onboard for enrollment purposes only (new user/new device/PirateID required)
Is there an advantage to enrollment now?
Yes! Users only onboard once and access is good for four years. An email confirms successful enrollment, and users are reminded in four years to re-enroll. Eduroam replaces the previous multi-step "posturing" process.
Who needs to enroll?
  • Students. Do not attempt to log on to the eduroam network without first onboarding. See the instructions below!
  • Faculty and staff. Staff who access any ECU wireless network using a personal Mac or Windows laptop, tablet or phone (Android, iOS, Windows) can enroll now (recommended) or continue to use their current network until the end of spring 2017.

    Mac users who log in to the ECU network using their PirateID can enroll using the personal Mac instructions (above right). Wireless Windows systems that log in to the INTRA domain will automatically enroll on August 30.
How do I Enroll?
To get started, you need your registered PirateID and passphrase. Next, follow this short, five-minute process.

IMPORTANT! If your device already has network access, skip steps 1 and 2.

  1. Join the ecu-onboard SSID (network) and open a browser to www.ecu.edu (ECU's home page).
  2. Authenticate (enter your PirateID and passphrase) to the ecu-onboard SSID captive portal. You will be redirected to the onboard.ecu.edu page.
  3. Click the Begin Onboarding Process icon.
  4. Check that your OS* is correct and click the JoinNow button.
  5. Run the JoinNow wizard - this installs a certificate to your device (each device follows this process).
  6. Authenticate with your PirateID and passphrase.

You receive an auto-generated email to confirm your enrollment and can now join the ECU eduroam network.

*Supported operating systems include Android, Chrome OS, iPhone/iPad, Kindle Fire, Linux, Mac OS X El Capitan, Mac OS X Mavericks, Mac OS X Mountain Lion, Mac OS X Yosemite, Windows 10, Windows 7, Windows 8, Windows 8.1, Windows RT.
This process does not yet support Windows mobile, Blackberry or Nokia.

Frequently Asked

eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers and staff from participating institutions to obtain internet connectivity across home campuses and when visiting other participating institutions by simply opening their laptop or having the network ID on their mobile device.

No. Because you must use your PirateID/passphrase to onboard a device to eduroam, that is the same as sharing your PirateID and passphrase, which is not an acceptable practice at ECU.

Eventually, ECU will only support three networks:

  • eduroam for enrolled ECU users (PirateID required)
  • ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU staff)
  • ecu-onboard for onboarding purposes only (new user/new device/PirateID required)
Faculty/staff access through the eduroam wireless SSID provides access to both the internet and internal ECU resources.
Student access through the eduroam wireless SSID provides access to the internet, Piratedrive and forward-facing resources like the ECU website, Blackboard, Pirate Port, Piratemail, Pirate Print, etc. For access to additional internal resources, students should utilize the student VPN (piratesvpn.ecu.edu). 

Eduroam users from other institutions can simply join the eduroam network.

It is the same for ECU users who visit an eduroam institution.

On ECU's campus, faculty, staff should call the IT Help Desk at 252.328.9866 or visit the Walk-in IT Help Desk. Visitors should first call their institution to confirm their eduroam enrollment before contacting the ECU IT Help Desk.

Students can call the IT Help Desk or visit a Pirate Techs Student Computer Center

Traveling eduroam users should call the ECU IT Help Desk 252.328.9866 | 800.340.7081 to confirm their enrollment before calling the network support office on location.

No, all information sent over the eduroam wireless network, whether at ECU or roaming, is still encrypted.

If you don't have internet access through your device, first join the ecu-onboard wireless network. Next, open a browser and navigate to www.ecu.edu. Log in with your PirateID and passphrase, and the page redirects to onboard.ecu.edu.

Click the icon to begin the onboarding process.

First, make sure you have successfully completed the onboarding process before attempting to connect to eduroam. You must allow the JoinNow wizard to install the certificate to your device before connecting to eduroam. Onboarding is easy, and you will receive an email after completing the process. After you receive the email, you will be able to join the eduroam network.