Information Computing and Technology Services

Clear Browser Cache

Besides improving the speed and performance of your browser, clearing a browser's cache often solves many other computing problems as well.

Internet Explorer

Internet Explorer 9, 10, and 11
  1. Click the gear icon (upper right)
  2. Choose Safety
  3. Uncheck the Preserve Favorites website data box
  4. Check the Temporary Internet files, Cookies, and History boxes 

KEYBOARD SHORTCUT: Ctrl + Shift + Delete


  • Click the three bars in the upper right corner of the screen
  • Choose History
  • Click Clear browsing data...
  • A dialog box opens; make sure that it reads: Obliterate the following items from the beginning of time
  • Check at least the first four boxes
  • Click the Clear browsing data button


Mac OS X
  1. Open the Firefox menu
  2. click Preferences...
  3. From the Privacy tab, click the clear your recent history link
  4. Select the Cache, Cookies, Browsing & Download History boxes
  5. Click the Clear Now button
  1. Go to Tools > Privacy
  2. From History, click the clear all current history link
  3. Under Time range to clear, select Everything
  4. Click the arrow next to Details to expand the Details list
  5. From the details list, check Cache and Cookies and uncheck everything else
  6. Now click the Clear now button


Mac OS X
  1. From the Safari menu, select Reset Safari
  2. Select Clear History, Empty the Cache, Remove all Cookies boxes
  3. Click Reset
  1. Click the gear icon (upper right)
  2. Choose Reset Safari
  3. Check (at least) the Clear History, Remove all website data (removes both cookies and cache) boxes
  4. Click Reset

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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