Enterprise Vault and Archive Rules

Faculty/staff mailbox items, attachments and RSS feeds are archived to an ECU-maintained Enterprise Vault according to the schedule below. The automatic removal schedule outlined here does not override a department's requirement for email retention. For guidance on university email retention limits, please refer to the University Records Retention and Disposition Schedule.

Please Note

Occasionally, both Windows and Mac users notice that archived emails are not viewed correctly. The vendor is aware of a known compatibility issue using EV with Firefox.

Current supported browsers are Internet Explorer, Google Chrome, Safari and Microsoft Edge.

Enterprise Vault Features

  • Toolbar icons in both Outlook and Piratemail allow users to open, search and restore items from the Enterprise Vault.
  • Toolbar icons in Outlook/Piratemail also allow users to manually archive items.
  • Any browser can navigate to to access the Enterprise Vault.
  • Mailbox items are available in the Enterprise Vault for seven (7) years; Inbox shortcuts to these emails are available for six (6) years.
  • When working offline, stored mailbox items can be viewed using the Vault Cache on your computer.

Archive Rules for Faculty/Staff Exchange Accounts

  • All mailbox items older than sixty (60) days are archived to the Enterprise Vault.
  • A shortcut to each vaulted message is saved in the mailbox for six (6) years unless deleted by the user.
  • If a mailbox reaches 500MB, archiving begins immediately on large items older than thirty (30) days.
  • Users whose mailbox reaches the 1GB mailbox limit are not able to send mail from their address.
  • Archived items are maintained in the Enterprise Vault for seven (7) years and then deleted.
  • Items can be moved to a personal email folder prior to the sixty-day deadline.
  • Items are held in the Deleted Items folder for seven days, then moved to a user-recoverable area for fourteen (14) days prior to permanent deletion. How to recover deleted mail items.