To ensure the security of sensitive email sent to recipients outside the ECU network, you are required to encrypt these messages by setting the
confidentiality flag or using the
Encryption scrambles the message's text and prevents a hacker from intercepting and reading the message during transit. Recipients are only able to read the message but cannot forward, copy or print the email. Messages sent between ECU users on the ECU network are not encrypted.
Patient billing information sent to Vidant Medical Center
Research data containing SSNs emailed to a research partner outside ECU
Student records emailed to another university
sensitive information website to determine other data types considered sensitive.
ECU has implemented Microsoft's Exchange Online Protection (EOP) that includes a
Data Loss Prevention (DLP) component. DLP scans outgoing email for certain "markers." For example, DLP may flag numbers formatted like a social security number: xxx-xx-xxxx. Since DLP cannot read the message but only filters for certain formatting, you must make the final decision for encryption. Visit the
DLP page to learn how this works.
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If you receive an encrypted email, click the Read the Message link and sign in with your Office 365 credentials or use a one-time code emailed to your Office 365 email account. Note that there is an expiration date for the secure email as well. If you reply or forward the message, each recipient is required to be signed in to Office 365.